Marythecia Onyewuchi

Coordinated international, interstate, and local deliveries while aligning remote operations with client expectations; drafted SLAs and client proposals and improved post-delivery follow-up to strengthen retention and trust.

Liaised between UK-based operations and Lagos execution teams to coordinate cross-border sourcing, procurement, logistics and financial tracking, maintaining operational and documentation integrity.

Executed revenue-driving sales strategies, managed social accounts and high-volume customer communications, and maintained client databases and monthly logistics reports to support decision-making.

Managed schedules, physician appointments, dictations and patient records; recorded meeting minutes and maintained administrative and database tracking to ensure accurate clinical documentation.

Held progressive administrative roles managing calendars, high-volume phone handling, documentation, client issue resolution and workflow supervision to maintain data accuracy and operational compliance.

Completed a Bachelor of Science in Healthcare Management with coursework and practical training focused on healthcare administration and operational coordination.

Obtained a High School Diploma with a focus on science subjects preparing for tertiary education.