Maryann Osuji

Built end-to-end brand operations for a London creative styling consultancy, delivering a brand deck, reusable Notion templates, and a structured Instagram content plan within the project timeline. Implemented a Notion-based content management system and managed founder/client coordination via WhatsApp and email to improve workflow visibility.

Managed end-to-end candidate onboarding by creating Notion and Google Sheets tracking pipelines, improving coach-to-candidate matching and reducing manual follow-up across intake stages. Documented SOPs to standardize recurring operations and coordinated social media publishing workflows to maintain a consistent brand presence.

Maintained Super-host status across multiple listings by managing guest communications with under-5-minute response times, driving consistently 5-star reviews. Coordinated check-ins, cleaning, and maintenance via operational calendars to achieve zero missed turnovers and improved occupancy by responding rapidly to booking inquiries.

Streamlined executive operations by managing calendars, correspondence, and appointment scheduling to reduce administrative bottlenecks and protect leadership time. Supported sales output with data entry and customer follow-ups, and handled front desk operations to ensure a smooth daily flow for visitors and stakeholders.

Earned a Bachelor of Science in Public Administration with coursework in human resource management, organizational theory and behavior, nonprofit management, public financial management, and research methodology.