I seek a sales leadership role where I can coach reps, drive outbound revenue, improve KPIs, and work in a results-focused, collaborative culture. I’m also open for SDR and BDM roles.
MSLooking for a job
Mark Niel Santiago
@marknielsantiago
B2B sales team manager driving outbound revenue and high-performing teams.
PhilippinesWhat I'm looking for
I am a results-driven B2B sales team manager with extensive experience leading outbound sales, SDRs, and support teams across telecom and contact center environments. I consistently delivered top team performance and individual coaching that produced awards, exceeded sales quotas, and improved KPIs.
Across multiple employers I built and developed high-performing reps, managed calendars and client meetings, and handled escalations and account management. My track record includes repeated "Best Team Manager" honors, top sales and QA awards, and measurable revenue growth through training, coaching, and process adherence.
Experience
Work history, roles, and key accomplishments
CCCredit Repair Specialist
credit clerk
Jan 2025 - Sep 2025 (8 months)
I help people understand their current credit score and help them improve their credit score by doing disputes.
COLed a 12-rep B2B outbound sales and SDR team for Search Engine accounts, consistently meeting production quotas and winning multiple monthly Best Team Manager awards from Sep–Dec 2024.
FI
B2B Sales Team Manager
Full Potential Solutions Inc.
Nov 2017 - May 2024 (6 years 6 months)
Managed telco B2B outbound sales and SDR teams, led top agents on pay-per-lead campaigns, and drove sales and QA improvements that earned Best Team and Best-in-Sales awards.
WPProvided technical support for a leading audio client, handled escalations and order processing, mentored new hires, and coached sales efforts that grew monthly sales to $32,000.
TEHandled billing, technical, and sales support for a major US cellular account, consistently ranking as a top seller and maintaining 100% NPS passing rates.
Education
Degrees, certifications, and relevant coursework
LPLyceum of the Philippines
Bachelor of Science, Hotel and Restaurant Management
1999 - 2005
Completed a Bachelor of Science in Hotel and Restaurant Management focusing on hospitality operations and service management.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
PhilippinesAuthorized to work in
Social media
Job categories
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