Manish Gupta
@manishgupta10
I support compliance operations and resolve customer issues across online gaming platforms.
IndiaWhat I'm looking for
I've supported compliance operations at Roobet.com, analyzing regulatory information, maintaining required records and registers, compiling reports, and keeping current with legal and regulatory changes.
Previously at Soft2Bet.com, I helped players resolve account and game-related issues, maintained product knowledge, and delivered follow-up documentation to support customer satisfaction.
My experience also includes inside sales, store operations, merchandising, team scheduling and training, CRM-based sales tracking, and hospitality customer service in Kolkata.
Experience
Work history, roles, and key accomplishments
Junior Compliance Assistant
Roobet.com
Dec 2024 - Jun 2025 (6 months)
Conducted analysis of compliance-related information and regulations. Maintained records and compiled reports for management and the compliance department.
Customer Support Executive
Soft2Bet.com
Feb 2022 - Sep 2024 (2 years 7 months)
Communicated with players to resolve issues and provide excellent customer service. Maintained product knowledge and provided follow-up documentation to ensure customer satisfaction.
Inside Sales Representative
Think & Learn Pvt. Ltd
Oct 2021 - Feb 2022 (4 months)
Showcased product features and benefits to drive sales. Contacted clients to promote, upsell, and cross-sell products, and utilized CRM tools to track interactions.
Assistant Store Manager
Reliance Retail Limited
Feb 2021 - Sep 2021 (7 months)
Led teams in merchandising and operating initiatives, prepared sales reports, and managed store staffing and operations. Utilized customer feedback to improve store processes.
Customer Sales Executive
Smart Call Center Solutions Pvt. Ltd
Aug 2020 - Jan 2021 (5 months)
Executed complete sales cycle from prospecting to closing. Demonstrated products to potential buyers and analyzed sales trends to recommend strategies.
Industrial Trainee
The Park Hotels
Jun 2018 - Oct 2018 (4 months)
Coordinated professional reception for guests and planned special events. Actioned customer feedback to improve hotel services and facilities.
Education
Degrees, certifications, and relevant coursework
Institute of Hotel Management Catering Technology & Applied Nutrition
BSc, Hospitality & Hotel Administration
Completed a BSc in Hospitality & Hotel Administration in June 2020.
St. Lawrence High School
Higher Secondary
Completed Higher Secondary education in June 2017.
St. Lawrence High School
Secondary
Completed Secondary education in June 2015.
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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