Lokesh Mathur
@lokeshmathur
Customer Success leader driving enterprise SaaS adoption and partnerships.
What I'm looking for
I am a Customer Success and Strategic Partnerships leader with over 18 years of experience across enterprise technology consulting, mobility and geospatial platforms, retail operations, and aviation services.
I have a proven track record of driving enterprise customer success and SaaS solution adoption by aligning customer objectives with scalable technology platforms and building strategic vendor partnerships.
Key achievements include increasing partnership success rates by 25%, reducing client churn by 20%, implementing KPI dashboards for data-driven decision making, and developing standardized delivery frameworks to improve execution consistency.
I lead cross-functional teams in Agile program delivery, product lifecycle alignment, and enterprise onboarding, and I am focused on enabling location intelligence and mobility solutions for automotive OEMs and other enterprise clients.
Experience
Work history, roles, and key accomplishments
Vice President, Customer Success
Yantrovaa Technology Pvt Ltd
Sep 2025 - Present (6 months)
Driving enterprise customer success and SaaS adoption for mobility and geospatial platforms, building strategic partnerships and improving product lifecycle processes to increase adoption and delivery consistency.
Project Manager
Dynamic Mavens
Mar 2023 - Aug 2025 (2 years 5 months)
Led Agile program delivery for enterprise technology transformation, developed standardized delivery frameworks and KPI dashboards to improve execution transparency and project performance.
Automotive Solutions Consultant
MapmyIndia
Feb 2021 - Feb 2023 (2 years)
Consulted with automotive OEMs and enterprise clients to recommend and enable adoption of location intelligence and mobility solutions that improved fleet and operational efficiency.
Category Manager
Mall91
Feb 2020 - Feb 2021 (1 year)
Improved category profitability through data-driven procurement strategies and strengthened vendor collaboration to accelerate SKU turnaround and margin expansion.
Strategic Alliances Consultant
Freelance
Dec 2015 - Feb 2017 (1 year 2 months)
Enabled strategic partnerships between startups, enterprises, and government agencies, leading negotiations and deal structuring that increased partnership success rate by 25%.
Corporate Sales – Geo Technology
MapmyIndia
Jul 2012 - Nov 2015 (3 years 4 months)
Delivered enterprise geospatial SaaS and PaaS solutions to telecom, automotive and logistics clients, improving enterprise deal conversion through consultative selling and value mapping.
Education
Degrees, certifications, and relevant coursework
University of Delhi
Bachelor of Commerce, Commerce
Completed a Bachelor of Commerce (B.Com) program at the University of Delhi, focused on commerce and business fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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