Yash Singh Rajput

I’m an Enterprise Customer Success Manager with 9+ years of experience managing strategic SaaS accounts across the Middle East, Asia, and Asia-Pacific regions. I currently manage a 15 Cr ARR enterprise portfolio and have managed enterprise customer portfolios exceeding 50 Cr ARR throughout my tenure.

I drive customer retention, executive stakeholder management, renewal governance, customer adoption, and long-term value realization across complex enterprise environments. I run executive governance reviews, steering committees, quarterly business reviews, and strategic workshops to align stakeholders and ensure measurable customer outcomes.

I’m also hands-on with enterprise deployments and integrations—leading 20+ enterprise SaaS implementations and directing complex enterprise integrations involving Oracle, Odoo, APIs, and SFTP frameworks. As a trusted advisor to CHROs, HR leaders, business heads, and executive sponsors, I influence expansion opportunities through advisory-led engagement, and I support enterprise AI adoption using GenAI and responsible implementation strategies.