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Yash Singh Rajput

@yashsinghrajput

Enterprise Customer Success leader driving retention, adoption, and growth for strategic SaaS accounts.

India
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What I'm looking for

I’m looking to lead enterprise customer success for strategic SaaS portfolios—owning retention, executive governance, adoption, and long-term value. I want to drive deployments and integrations, support AI adoption responsibly, and align cross-functional stakeholders to measurable outcomes.

I’m an Enterprise Customer Success Manager with 9+ years of experience managing strategic SaaS accounts across the Middle East, Asia, and Asia-Pacific regions. I currently manage a 15 Cr ARR enterprise portfolio and have managed enterprise customer portfolios exceeding 50 Cr ARR throughout my tenure.

I drive customer retention, executive stakeholder management, renewal governance, customer adoption, and long-term value realization across complex enterprise environments. I run executive governance reviews, steering committees, quarterly business reviews, and strategic workshops to align stakeholders and ensure measurable customer outcomes.

I’m also hands-on with enterprise deployments and integrations—leading 20+ enterprise SaaS implementations and directing complex enterprise integrations involving Oracle, Odoo, APIs, and SFTP frameworks. As a trusted advisor to CHROs, HR leaders, business heads, and executive sponsors, I influence expansion opportunities through advisory-led engagement, and I support enterprise AI adoption using GenAI and responsible implementation strategies.

Experience

Work history, roles, and key accomplishments

PE
Current

Enterprise Customer Success Manager

PeopleStrong

Jul 2021 - Present (4 years 11 months)

Owns a 15 Cr ARR strategic enterprise portfolio across the Middle East and leads customer retention, executive governance, adoption strategy, and renewal readiness. Led 20+ enterprise SaaS deployments and conducted 100+ executive workshops and QBRs across MEA and APAC, including complex integrations across Oracle, Odoo, APIs, and SFTP frameworks.

Education

Degrees, certifications, and relevant coursework

Yash Singh hasn't added their education

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Tech stack

Software and tools used professionally

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