Liyema Kobe
@liyemakobe
Detail-oriented customer service specialist with strong sales and leadership skills.
South AfricaWhat I'm looking for
As a highly motivated customer service specialist, I bring a wealth of experience in restaurant management, personal assistance, sales, and customer service. My background has equipped me with the skills to excel in multitasking, leadership, and administrative support. I pride myself on my ability to manage staff effectively, handle supplier accounts, and ensure smooth operations in fast-paced environments.
Throughout my career, I have consistently demonstrated my commitment to providing exceptional service and building strong, long-term customer relationships. My recent roles as a Sales Representative and Sales Development Representative have allowed me to leverage my communication skills and product knowledge to educate customers on renewable energy solutions and drive business growth. I am proficient in various software tools, including Sage Accounting, Microsoft Office, and HubSpot CRM, which enhance my ability to deliver results.
Experience
Work history, roles, and key accomplishments
Duty Manager
Social On Main Bryanston
Jan 2024 - Present (1 year 6 months)
Provided excellent customer service and ensured adherence to product specifications. Motivated the team to drive sales and managed payroll, stock control, and cash handling.
Sales Development Representative
Parcel Logix
Feb 2023 - Mar 2023 (1 month)
Conducted email marketing campaigns and qualified leads using HubSpot CRM and Google Workspace. Managed customer outreach to drive business growth and build relationships.
Sales Representative
The Synergy Company
Jan 2023 - Feb 2023 (1 month)
Contacted 100-200 homeowners daily to educate them on solar solutions, effectively communicating the benefits of renewable energy. Managed customer data using CRM software, contributing to increased sales and customer retention through exceptional service.
Freelancer (Data Entry & Transcriptionist)
Upwork
Jan 2023 - Feb 2023 (1 month)
Provided transcription and data entry services, ensuring timely project delivery while managing multiple projects and maintaining attention to detail.
Personal Assistant
KM Meats Restaurant
Jan 2023 - Feb 2023 (1 month)
Managed the director’s schedule and coordinated staff activities while providing administrative support. Utilized Slack and Calendly for efficient communication and scheduling.
General Manager
Ekhaya Eziko Restaurant
Jan 2021 - Jan 2023 (2 years)
Managed overall restaurant operations and staff supervision, leading to a 25% sales increase within the first 8 months. Promoted from waitress to General Manager.
Education
Degrees, certifications, and relevant coursework
COCoursera
Professional Certificate, Digital Marketing
2025 - 2025
Completed a professional certificate in Digital Marketing and E-Commerce, focusing on online marketing strategies and e-commerce practices.
GED Academy
High School Diploma, General Education
2020 - 2020
Completed the GED program, which is equivalent to a high school diploma, demonstrating proficiency in core academic skills.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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