Looking for a job

Kim Williams

@kimwilliams

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Passionate about working with people and driven to grow my career.

South Africa

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What I'm looking for

Looking for a role that offers opportunities for growth and development, with a focus on customer service and administration.

I am a dedicated and customer-focused individual with a strong passion for working with people. With a strong background in administration, sales, and customer service, I am confident in my ability to provide excellent support to any organization. I am a quick learner, able to work well under pressure, and thrive in fast-paced environments.

Throughout my career, I have developed strong communication and interpersonal skills, which have enabled me to build strong relationships with clients and colleagues alike. I am a team player who is always willing to lend a hand and support my colleagues to achieve our goals.

I am excited to bring my skills and experience to a new role and contribute to the success of a reputable business or organization. I am a strong believer in continuous learning and self-improvement, and I am always looking for opportunities to grow and develop my skills.

Experience

Work history, roles, and key accomplishments

Current

Front Desk Coordinator

Current

Pezula Spa

Sep 2023 - Jan 2024 (4 months)

Managed front desk operations, including booking appointments, cash handling, and maintaining a clean and organized spa environment. Provided excellent customer service and ensured guest satisfaction while adhering to company policies.

Customer Service Confidentiality Communication

Administrative Assistant

JVT Professional Accountants

Nov 2022 - May 2023 (6 months)

Processed client payroll and tax submissions using SAGE, managed correspondence, scheduled appointments, and maintained filing systems. Provided administrative support to ensure efficient office operations.

Payroll Operations Tax Administrative Support Communication Scheduling Client Management

Client Liaison

Vacation Recreational Services (VRS)

Jan 2018 - May 2022 (4 years 4 months)

Served as the primary point of contact for clients, addressing inquiries and resolving issues. Provided excellent customer service to ensure client satisfaction and retention.

Client Services Customer Service Communication

Bar Lady

Cannons Pub & Grub

Jan 2017 - Oct 2018 (1 year 9 months)

Prepared and served beverages, interacted with customers, and ensured compliance with food and beverage regulations. Maintained inventory and provided excellent guest experiences.

Beverage Preparation Interaction Inventory Compliance Customer Experience Communication Teamwork Sales

Edu Care Volunteer

Cambridge

Jan 2015 - Jan 2016 (1 year)

Assisted in developing learning materials for children and provided individualized care. Collaborated with professionals to support children's needs and maintain a safe learning environment.

Childcare Communication Collaboration Documentation

Sales Consultant

Fragrance Boutique

Jan 2011 - Feb 2012 (1 year 1 month)

Provided customer service, managed sales transactions, and maintained inventory. Developed a strong client base and responded to service inquiries to enhance customer satisfaction.

Customer Service Sales Inventory Client Services Communication Teamwork