Malliam WilsonMW
Open to opportunities

Malliam Wilson

@malliamwilson

Dedicated customer service professional

South Africa

What I'm looking for

Seeking a role that leverages my customer service and sales skills

I am a determined individual with experience in sales and customer service, having worked in various roles such as sales representative and sales consultant. I have a proven ability to manage multiple tasks and deliver quality results, with a strong focus on customer engagement and administrative support.

Throughout my career, I have developed excellent operational, time management, and project management skills, which have enabled me to create frameworks to achieve sales objectives and streamline administrative processes. I am proficient in Salesforce and other sales enablement tools, and have experience liaising with cross-functional partners to communicate effectively across lines of business.

I am committed to providing exceptional customer experiences and have a strong track record of success in this area. I am excited to leverage my skills and experience to drive business growth and deliver results in a dynamic and fast-paced environment.

Experience

Work history, roles, and key accomplishments

CN

Sales Consultant

Compass NPO

Feb 2022 - Jan 2024 (1 year 11 months)

Collaborated with sales team, streamlined administrative processes, and improved online sales conversion rates by 5%

ES

Junior Lead Specialist

Esquires

Jan 2019 - Jan 2021 (2 years)

Analyzed market trends, customized outreach methods, and increased engagement rates by 15%

AD

Sales Representative

Admyt

Jan 2018 - Jan 2019 (1 year)

Managed customer inquiries, resolved complaints, and increased app usage by 15%

Education

Degrees, certifications, and relevant coursework

Tshwane University of Technology logoTT

Tshwane University of Technology

Advanced Diploma, Economics

2023 - 2026

Modules include Econometrics, Law, Finance, Accounting, Microeconomics and Macroeconomics.

Accenture logoAC

Accenture

Certificate, Data Analytics

2024 - 2024

Completed a certificate in Data Analytics and Visualization.

Goldman Sachs logoGS

Goldman Sachs

Certificate, Business Skills

2024 - 2024

Completed a certificate in Excel Skills for Business.

MB

Moreton Bay

Certificate, Entrepreneurship

2024 - 2024

Completed a certificate in Entrepreneurship and Innovation.

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Malliam Wilson - Sales Consultant - Compass NPO | Himalayas