Sibonakaliso Ndlovu
@sibonakalisondlovu
Customer service and HR professional delivering efficient remote and in-person support.
What I'm looking for
I am a motivated customer service and HR professional with extensive experience in customer service, sales, and office administration. I recently completed a Diploma in Human Resources and multiple professional certificates that strengthen my HR and remote-work capabilities.
Over seven years as a sales consultant I built loyal client relationships, led local marketing initiatives, and provided consistent after-sales support that improved retention. I specialize in customer relationship management, data entry, and administrative coordination, and I’m proficient with Microsoft Office and virtual meeting tools. I thrive on problem-solving, attention to detail, and delivering accurate, timely work.
I am seeking opportunities—remote or on-site—where I can support HR functions, streamline processes, and contribute to a collaborative team.
Experience
Work history, roles, and key accomplishments
Sales Consultant
Greenworld International
Jan 2016 - Jan 2023 (7 years)
Promoted and sold natural health products, building a loyal client base through personalized service and repeat business. Organized local marketing initiatives and wellness workshops and provided after-sales support to improve customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Alison
Diploma, Human Resources
Completed a Diploma in Human Resources via Alison in 2025, enhancing HR support and workplace efficiency.
Educourse
Certificate, Office Administration
Completed an Office Administration course through Educourse (online) in 2025, focusing on administrative coordination and office skills.
Alison
Diploma, Customer Service
Earned a Diploma in Customer Service via Alison in 2025, strengthening customer relationship management and client retention skills.
Educourse
Certificate, Data Entry
Completed a Data Entry Certificate through Educourse in 2025, demonstrating proficiency in accurate data entry and record keeping.
Educourse
Certificate, Virtual Assistance
Completed a Virtual Assistant Certificate through Educourse in 2025, equipping with remote work tools and virtual administrative skills.
Brentwood Open Learning College
Level 5 Diploma, Hospitality / Hotel Reception
Awarded a Level 5 Diploma in Advanced Hotel Receptionist from Brentwood Open Learning College in 2023, focused on hospitality reception competencies.
St Anna High School
Senior Certificate, General Education
Completed Senior Certificate (Grade 12) at St Anna High School in 2013.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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