Livingston Obasi
@livingstonobasi
Business development and customer success leader with 15+ years building client relationships and revenue.
NigeriaWhat I'm looking for
I’m a Business Development and Client Relationship Professional with 15+ years of experience supporting business growth, customer acquisition, stakeholder engagement, and service delivery. I’m known for building strong client relationships and using consultative selling to turn inquiries into long-term value.
In my current role as a Business Development Manager, I lead initiatives for customer acquisition, retention, and relationship management—from inquiry through service delivery. I also develop digital marketing initiatives, implement CRM-based workflows to improve communication and follow-up effectiveness, and coordinate suppliers, partners, and regulatory stakeholders to maintain service quality and compliance.
Earlier, I strengthened revenue through customer outreach and solution-based engagement as a Logistics & Sales Manager, while also coordinating logistics operations for customer satisfaction. I’ve also brought process rigor from terminal, facilities, and HR experience—managing operations, vendor relationships, workforce administration, and training—so I can improve customer experience and operational efficiency together.
Experience
Work history, roles, and key accomplishments
Business Development Manager
Haroldpatt Travel Network Ltd
Jun 2020 - Present (6 years 1 month)
Lead business development initiatives for customer acquisition, retention, and relationship management, managing client engagement through service delivery. Develop digital marketing initiatives and implement CRM-based workflows to improve communication and follow-up effectiveness.
Logistics & Sales Manager
Okeyson Logistics
Jul 2019 - May 2021 (1 year 10 months)
Identify new business opportunities through client outreach and manage customer accounts with ongoing communication. Coordinate logistics operations while supporting solution-based customer engagement and revenue-generating activities.
Assistant Terminal Manager
Okeyson Investment Services Ltd
Apr 2017 - Jun 2019 (2 years 2 months)
Oversee terminal operations including fleet coordination, maintenance activities, and staff supervision to maintain service quality. Manage customer concerns and support operational efficiency and compliance objectives.
Admin & Facility Coordinator
Trans-Nationwide Express Plc
Jan 2013 - Mar 2017 (4 years 2 months)
Manage facilities, vendors, maintenance schedules, and service providers to support operational continuity. Negotiate vendor agreements and coordinate operational support services while contributing to cost-efficiency initiatives and operational improvements.
Human Resources Officer
Continental Shipyard Ltd
Apr 2001 - Dec 2010 (9 years 8 months)
Manage recruitment, onboarding, employee relations, and workforce administration. Coordinate employee development and training activities and support workforce planning and organizational effectiveness.
Education
Degrees, certifications, and relevant coursework
Lagos State University
Postgraduate Diploma in Business Administration, Business Administration
Completed a Postgraduate Diploma in Business Administration at Lagos State University.
Lagos State Polytechnic
Higher National Diploma in Secretarial Studies, Secretarial Studies
Completed a Higher National Diploma in Secretarial Studies at Lagos State Polytechnic.
Federal Polytechnic Nekede
National Diploma in Secretarial Administration, Secretarial Administration
Completed a National Diploma in Secretarial Administration at Federal Polytechnic Nekede.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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