Lillian Sams

Advise individual and corporate clients through consultative discovery, matching solutions precisely to needs. Partner cross-functionally to deliver client-focused outcomes and strengthen retention.

Owned end-to-end client acquisition and relationship management for a luxury real estate brand, ensuring smooth onboarding and premium service delivery. Built and executed go-to-market and sales strategies, including digital campaigns, to drive qualified pipeline.

Ran full-cycle business development with high-net-worth individual clients, delivering tailored financial and wealth management solutions through consultative, needs-based selling. Strengthened client retention and lifetime value through structured relationship-management initiatives.

Led a sales team against monthly quota, owning pipeline discipline from lead intake through close. Analyzed market trends to sharpen sales positioning and improve close rates, and negotiated deals to drive repeat business.

Owned inbound and outbound pipeline via referrals, cold calling, and email campaigns, converting leads into closed revenue through a structured CRM process. Designed and rolled out an incentive performance plan that drove a 90% increase in sales and negotiated contracts generating over ₦50 million in revenue.

Managed a multi-account client portfolio end-to-end, driving lead conversion and revenue growth. Led investment marketing and client engagement strategy while ensuring compliance and accurate reporting.

Built digital acquisition strategy (SEO, social media) to drive qualified inbound leads. Implemented pricing and branding strategy that improved customer acquisition and retention, and streamlined marketing spend to reduce costs.

Managed high-value client portfolios end-to-end through consultative, trust-based selling. Built long-term client relationships that sustained repeat business and referrals over a 5-year tenure.

Bachelor of Science in Computer Science from the University of Port Harcourt, Nigeria, completed in 2013.