Zeal Ogbonna
@zealogbonna
Business development leader driving client growth and operational excellence.
NigeriaWhat I'm looking for
I am a strategic business development and customer service professional with proven success in client acquisition, account management, and process optimization. I lead teams, manage key corporate accounts, and collaborate with cross-functional partners to deliver measurable sales growth and high customer satisfaction.
Currently pursuing an M.Sc. in Information Technology Management, I combine technical familiarity with strong administrative and analytical skills—experience that ranges from enterprise account management to operational support and data-informed recommendations. I am results-oriented, reliable with confidential responsibilities, and focused on creating scalable customer‑centric solutions.
Experience
Work history, roles, and key accomplishments
Business Development Executive
Finchglow Travels Agency Nigeria Limited
Jan 2022 - Present (4 years)
Developed and executed business strategies to acquire and retain clients, managing key corporate accounts and driving measurable growth in client base and sales revenue.
Team Lead, Customer Care
Outsource Global
Oct 2020 - Dec 2021 (1 year 2 months)
Led and mentored a team of customer care representatives, resolved escalations, and implemented support strategies that maintained customer satisfaction and increased repeat business.
Administrative Officer
Novigt Solutions Ltd
Jul 2019 - May 2020 (10 months)
Managed CEO calendar, travel logistics, office procurement, and payroll support while drafting correspondence and handling confidential interdepartmental communications.
Soil Sample Analyst
National Root Crops Research Institute
Feb 2017 - Jul 2017 (5 months)
Collected and analyzed soil samples, interpreted laboratory data, prepared technical reports and maps, and advised on soil management for field projects.
Education
Degrees, certifications, and relevant coursework
AUAhmadu Bello University
Master of Science, Information Technology Management
Currently pursuing a Master of Science in Information Technology Management with expected completion in 2026.
MTModibbo Adama University of Technology
Bachelor of Technology, Soil Science
2012 - 2019
Completed a Bachelor of Technology in Soil Science with studies spanning practical soil analysis and agricultural assessment.
El-Shaddai Model School
West African Senior School Certificate, Secondary Education
Completed secondary education culminating in the West African Senior School Certificate Examination (WAEC).
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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