Lina Comeau

Served as a customer representative for small engines, ensuring timely service in a fast-paced environment. Efficiently navigated various issues, rectified orders, applied shipping policies, and escalated complex cases to the appropriate departments. Continuously self-learned new products, packages, and policies, utilizing IPL (illustrated parts list) to ensure accurate part sales.

Provided customer support for insurance software, operating in a fast-paced environment. Efficiently navigated and resolved diverse issues, escalating to the right department with warm transfers when necessary. Investigated database errors live with users and created detailed reports with documentation for new issues.

Provided comprehensive homecare services, including house cleaning and meal preparation. Assisted clients with everyday tasks such as showering, bathroom needs, and medication administration. Ensured client comfort and well-being through attentive support.

Responsible for cleaning hotel rooms efficiently and according to schedule within a set timeframe. Ensured every task was completed per room specifications to maintain high standards of cleanliness. Was available for overtime when needed.

Served customers in a fast-paced drive-thru environment, paying close attention to orders. Effectively multi-tasked to ensure quick and accurate service. Collaborated efficiently as part of a team.

Worked in a team environment, providing leadership and guidance when needed. Ensured everything was neat and tidy before closing, often working overtime. Managed cash transactions and resolved issues with both clients and employees in a fast-paced setting.

Provided customer service for Rogers, ensuring timely and accurate support in a fast-paced environment. Handled repetitive tasks quickly and efficiently. Continuously self-learned new products, packages, and policies to assist clients effectively.

Activities and societies: Member and Head of communications and programming for the Business Club (2015-2016).

Completed a Diploma in Big Data Information Technology in 2018. This program focused on developing skills in data analysis, programming, and the use of various business intelligence tools.

Undertook studies in Applied Computing, completing coursework towards a Bachelor's degree. This involved gaining foundational knowledge in computer science principles and practical application of computing concepts.