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Gagandeep kaur

@gagandeepkaur4

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Detail-oriented administrative professional with strong analytical skills.

Canada

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What I'm looking for

I am looking for a role that offers growth opportunities in data analysis and project management within a collaborative team environment.

I am a detail-oriented and highly organized Administrative Professional with over 3 years of experience in office administration, data entry, and customer service. My post-secondary education in computer science and software testing has equipped me with strong analytical skills, enabling me to identify and troubleshoot complex software issues effectively. I thrive in Agile project management environments and am skilled in using various tools, including Microsoft Office Suite, QuickBooks, and database management systems.

Throughout my career, I have been recognized for my strong problem-solving abilities and attention to detail, particularly in fast-paced environments. I have successfully managed office documentation, correspondence, and bookkeeping, ensuring accuracy and efficiency in all tasks. My experience includes processing invoices, maintaining financial records, and supporting business operations through effective research and data analysis.

I am a quick learner with excellent organizational skills, capable of adapting to changing priorities. My goal is to leverage my skills and experience to contribute to a dynamic team while continuing to grow professionally in the field of data analysis and project management.

Experience

Work history, roles, and key accomplishments

Food Service Supervisor

Wendy's

Jul 2023 - Present (1 year 11 months)

Delivered high-quality customer service by addressing inquiries and resolving complaints, ensuring a seamless customer experience. Prepared daily reports and maintained accurate documentation for financial tracking.

Customer Service Team Coordination Report Preparation

Retail Sales Associate

The Brick

Jan 2021 - Present (4 years 5 months)

Assisted customers with product selection, inquiries, and purchases, ensuring a high level of customer satisfaction. Processed sales transactions, handled cash, and managed financial records accurately.

Inventory Management Team Collaboration

Administrative Assistant

JB Transport

Mar 2020 - Present (5 years 3 months)

Managed front desk reception, greeting employees and visitors professionally. Processed invoices, tracked expenses, and maintained financial records using Simply Accounting.

Scheduling

Data Entry Clerk

BPO

Jun 2019 - Present (6 years)

Digitized high volumes of data with 100% accuracy, maintaining consistency in file naming conventions. Maintained confidentiality of sensitive information and ensured compliance with company policies.

Data Entry Digitalization Inventory Management Confidentiality Compliance

Education

Degrees, certifications, and relevant coursework

Saint Mary’s University

Bachelor Of Computer Science, Computer Science

Currently pursuing a Bachelor of Computer Science degree. Gaining foundational knowledge in various aspects of computer science.

Microsoft

Professional Certificate, Microsoft Azure AI Fundamentals

Completed a professional certificate program focusing on the fundamentals of Microsoft Azure AI. Gained knowledge in cloud concepts, Azure architecture, and AI services.

Matrix College Of Management Technology

Diploma, Computer Science Software Testing

Acquired a diploma in Computer Science Software Testing. Focused on principles and practices of software testing methodologies.

NPower Canada

Junior Data Analyst Program, Computer Technology and Project Management

Activities and societies: Developed working knowledge of Python for data analysis using Pandas and NumPy. Completed a capstone project involving data collection, exploratory data analysis, and statistical analysis.

Completed a 14-week intensive online training program on computer technology and project management. Utilized Excel, Python, and SQL for data analysis, visualization, and database access.