Preetichandra Supekar

I am a detail-oriented and analytical Junior Business Analyst with a strong background in customer service, IT support, and data analysis. My experience has equipped me with the skills to gather requirements, analyze business processes, and leverage data-driven insights to enhance operational efficiency. I thrive on optimizing business performance through effective stakeholder collaboration and data analysis.

During my tenure at Teleperformance Canada, I successfully analyzed customer interactions and support data, identifying trends that led to significant process improvements. My role involved developing customer service reports that enhanced operational efficiency and response times. I also collaborated with internal teams to refine workflows and automation tools, ensuring a seamless customer experience.

With a solid educational foundation in Project Management and Business Analytics, I am proficient in various technical skills, including SQL, Excel, and data visualization tools like Tableau and Power BI. I am eager to contribute my analytical skills and problem-solving abilities to drive business success in a dynamic environment.