Liliana Iveth Fuentes Ayala
@lilianaivethfuentesa
Dedicated customer service representative with strong communication skills.
What I'm looking for
I am a hardworking individual committed to providing quality customer service and ensuring ultimate customer satisfaction. With a proven ability to establish and maintain excellent communication and relationships with clients, I am dedicated to identifying customer needs and delivering effective solutions to all problems. My bilingual skills and organized approach make me a valuable addition to any team.
Throughout my career, I have gained diverse experience in various roles, including as a Teacher Assistant, Cashier, Junior Accountant, and Customer Service Representative. In each position, I have utilized my supervision skills to ensure a safe and efficient environment while collaborating with colleagues to bring innovative solutions. My recent role at Atento CC allowed me to provide exceptional support through multiple channels, enhancing customer experiences and maintaining data integrity.
As I continue to grow in my career, I am eager to leverage my skills and experiences in a new role that aligns with my passion for customer service and problem-solving. I am ready to contribute positively to a dynamic team and help achieve the company's mission.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Atento CC
Apr 2024 - May 2024 (1 month)
Provided exceptional customer support through various channels, addressing inquiries and resolving issues to ensure customer satisfaction. Maintained data integrity and confidentiality.
Junior Accountant
Oficina Contable Guevara
Sep 2023 - Mar 2024 (6 months)
Collaborated with different companies to provide effective solutions. Contributed innovative ideas for document organization and maintained bookkeeping regulations.
Cashier
Mercedes' Store
Jun 2019 - Dec 2022 (3 years 6 months)
Ensured a safe environment while collaborating with various brands to provide the best products. Contributed innovative ideas for document organization and filing.
Teacher Assistant
CCSA History
Jun 2018 - Nov 2018 (5 months)
Utilized excellent supervision skills to ensure a safe environment while collaborating with special education teachers to support students. Offered innovative ideas for organizing and filing documents.
Education
Degrees, certifications, and relevant coursework
Universidad de El Salvador
Bachelor in Accounting, Accounting
2024 -
Centro Cultural Salvadoreño Americano
Technical Assistant, Bilingual Technical Assistant
2016 - 2018
Grade: Third place honors
Graduated with great honors as I got the third place from my generation. I have already made TOEFL to get my degree.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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