Liliana Iveth Fuentes AyalaLA
Open to opportunities

Liliana Iveth Fuentes Ayala

@lilianaivethfuentesa

Dedicated customer service representative with strong communication skills.

El Salvador

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a hardworking individual committed to providing quality customer service and ensuring ultimate customer satisfaction. With a proven ability to establish and maintain excellent communication and relationships with clients, I am dedicated to identifying customer needs and delivering effective solutions to all problems. My bilingual skills and organized approach make me a valuable addition to any team.

Throughout my career, I have gained diverse experience in various roles, including as a Teacher Assistant, Cashier, Junior Accountant, and Customer Service Representative. In each position, I have utilized my supervision skills to ensure a safe and efficient environment while collaborating with colleagues to bring innovative solutions. My recent role at Atento CC allowed me to provide exceptional support through multiple channels, enhancing customer experiences and maintaining data integrity.

As I continue to grow in my career, I am eager to leverage my skills and experiences in a new role that aligns with my passion for customer service and problem-solving. I am ready to contribute positively to a dynamic team and help achieve the company's mission.

Experience

Work history, roles, and key accomplishments

AC
Current

Customer Service Representative

Atento CC

Apr 2024 - May 2024 (1 month)

Provided exceptional customer support through various channels, addressing inquiries and resolving issues to ensure customer satisfaction. Maintained data integrity and confidentiality.

OG

Junior Accountant

Oficina Contable Guevara

Sep 2023 - Mar 2024 (6 months)

Collaborated with different companies to provide effective solutions. Contributed innovative ideas for document organization and maintained bookkeeping regulations.

MS

Cashier

Mercedes' Store

Jun 2019 - Dec 2022 (3 years 6 months)

Ensured a safe environment while collaborating with various brands to provide the best products. Contributed innovative ideas for document organization and filing.

CH

Teacher Assistant

CCSA History

Jun 2018 - Nov 2018 (5 months)

Utilized excellent supervision skills to ensure a safe environment while collaborating with special education teachers to support students. Offered innovative ideas for organizing and filing documents.

Education

Degrees, certifications, and relevant coursework

US

Universidad de El Salvador

Bachelor in Accounting, Accounting

2024 -

CA

Centro Cultural Salvadoreño Americano

Technical Assistant, Bilingual Technical Assistant

2016 - 2018

Grade: Third place honors

Graduated with great honors as I got the third place from my generation. I have already made TOEFL to get my degree.

Tech stack

Software and tools used professionally

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Liliana Iveth Fuentes Ayala - Customer Service Representative - Atento CC | Himalayas