Daniela Quiñonez
@danielaquionez
Customer service professional with a passion for helping others.
What I'm looking for
With over a year of experience in customer service, I have honed my skills in communication management, problem resolution, and query management. My journey in this field has equipped me with the ability to handle various customer interactions effectively, ensuring that each individual feels valued and understood. I believe that empathy and patience are crucial in building trust between customers and service agents.
Throughout my career, I have worked in diverse roles, including tech support and billing, where I have demonstrated my adaptability and quick learning abilities. My goal is to continue developing my skills and eventually lead a team that supports others in their growth within the company. I am passionate about creating positive experiences for customers and take pride in ensuring they leave satisfied with the assistance they receive.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Various Companies
Dec 2023 - Present (1 year 6 months)
Experienced customer service representative with over a year in tech support, billing, and transcription. Skilled in problem resolution and managing customer queries, ensuring a positive experience for clients.
Education
Degrees, certifications, and relevant coursework
Daniela hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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