Daniela QuiñonezDQ
Open to opportunities

Daniela Quiñonez

@danielaquionez

Customer service professional with a passion for helping others.

El Salvador

What I'm looking for

I seek a role that allows me to grow and lead while helping others.

With over a year of experience in customer service, I have honed my skills in communication management, problem resolution, and query management. My journey in this field has equipped me with the ability to handle various customer interactions effectively, ensuring that each individual feels valued and understood. I believe that empathy and patience are crucial in building trust between customers and service agents.

Throughout my career, I have worked in diverse roles, including tech support and billing, where I have demonstrated my adaptability and quick learning abilities. My goal is to continue developing my skills and eventually lead a team that supports others in their growth within the company. I am passionate about creating positive experiences for customers and take pride in ensuring they leave satisfied with the assistance they receive.

Experience

Work history, roles, and key accomplishments

VC
Current

Customer Service Representative

Various Companies

Dec 2023 - Present (1 year 6 months)

Experienced customer service representative with over a year in tech support, billing, and transcription. Skilled in problem resolution and managing customer queries, ensuring a positive experience for clients.

Education

Degrees, certifications, and relevant coursework

Daniela hasn't added their education

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Tech stack

Software and tools used professionally

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Daniela Quiñonez - Customer Service Representative - Various Companies | Himalayas