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Jorge Luis Aguiar

@jorgeluisaguiar

International Marketing graduate with customer service expertise and solution-focused approach.

El Salvador
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What I'm looking for

I seek a customer-focused role where I can apply marketing knowledge and service skills to solve client needs, grow professionally, and contribute to team efficiency.

I am an International Marketing graduate with over two years of hands-on experience in customer service, focused on delivering personalized support and efficient problem resolution.

At Expedia Group/Foundever I managed client interactions, prioritized accurate booking assistance, and developed strong customer-focused communication skills that improved issue resolution.

I also served as a Current Accounts Unit Assistant at a municipal government office, supporting municipal tax collection processes and administrative duties.

I hold a Bachelor's degree in International Marketing and a Diploma in customs legislation, and I leverage tools like Microsoft Office, Canva and the Amadeus system to create practical solutions for business needs.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Universidad de El Salvador logoUS

Universidad de El Salvador

Bachelor of International Marketing, International Marketing

Completed a Bachelor of International Marketing focusing on marketing principles and customer service strategies.

Universidad de El Salvador logoUS

Universidad de El Salvador

Diploma, Customs Legislation

2022 - 2023

Completed a diploma in customs legislation covering regulations and procedures related to import/export operations.

Tech stack

Software and tools used professionally

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Jorge Luis Aguiar - Customer Service Representative - Expedia Group | Himalayas