Laura Gomez

Lead end-to-end change management for a seven-hospital Visitor Management System rollout, coordinating site readiness and go-lives. Partner with project leadership and executive sponsors on change strategy, deliver role-based training, and manage RAID governance.

Increased Enterprise Asset Management adoption by 30%+ across 4 MTA agencies, supporting 17K users and 7M work orders. Built a cross-agency Change Champion Network and executed multi-channel communications.

Led change management for multiple clients including the MTA, Seattle Department of Transportation, and Florida Department of Health, driving adoption and engagement through blended training and communications.

Designed and delivered a fully remote enterprise change strategy for Data Governance, engaging 22 divisions and 58 groups through virtual workshops and online collaboration tools.

Led a statewide healthcare change readiness strategy across 16 offices and 400 providers, impacting 65K+ families. Delivered virtual training and communications that achieved 96% adoption.

Delivered a fully remote OCM strategy for the King County Wastewater Program, achieving 98% stakeholder engagement and 95% satisfaction. Led change strategy for digital collaboration initiatives across a distributed workforce.

Independently ran a fully remote e-commerce business, launching the #1-ranked educational product on Amazon and generating $8K/month revenue. Owned product strategy, virtual vendor coordination, and digital marketing end-to-end.

Enhanced Legal systems integration, improving employee satisfaction by 97% and certification rates by 99% through streamlined onboarding and blended training. Increased iManage adoption by 85% for 200+ Legal Department employees.

Expanded the BECA Scholarship English Program to 1,000+ students, achieving 99% client satisfaction and 1,000 positive reviews through optimized in-person and online onboarding.

Led OCM for the merger of 3 banks (16,000 employees), unifying culture and achieving 97%+ certification rates. Delivered transformation programs for pharmaceutical, food industry, and healthcare clients, improving customer satisfaction and workforce productivity.

Professional Coaching Program with ICF Certification in progress.

Grade: Graduated with Honors

Activities and societies: Netherlands Fellowship Program Recipient; Philip Houben MBA Thesis Research Award Nomination

MBA with honors, recipient of the Netherlands Fellowship Program and nominated for the Philip Houben MBA Thesis Research Award.

Grade: GPA 3.9

Activities and societies: Selected for a competitive internship program in Dallas, Texas

Bachelor's degree in Business Administration with a GPA of 3.9, selected for a competitive internship program in Dallas, Texas.