I have 26 years of customer service experience, both working independently and as part of a team. I am bilingual in English and Spanish, with strong verbal and written communication skills in both languages. I thrive in high-paced environments and am able to handle multiple priorities with attention to detail. I am empathetic, adaptable, and service-oriented, always striving to provide the best experience for customers.
At Target Corporation, I have been responsible for ensuring the timely fulfillment of online orders, meeting daily goals and deadlines. I have also worked on a specialized team for merchandising throughout the entire store, updating its overall presentation. As a beauty advisor, I exercised sales skills and resolutions tailored to individual guests, maintaining a broad working knowledge of changing beauty brands and trends. Additionally, I have experience as a planogram team member, modifying visual merchandising for various departments.
I worked as a receiving specialist, overseeing vendor relations and maintaining a challenging schedule to facilitate active schedules. I also worked as a competitive shopper, conducting pricing research and updating information on inter-company website systems. In my earlier career, I worked as a phone operator, managing multi-line phone systems and partnering with team leaders for scheduling purposes.
