Vilma Hernandez

As a seasoned Customer Service professional with 12 years of experience, I have honed my skills in call control, customer engagement, and problem resolution. With a proven track record in retail and food service environments, I excel in providing prompt and courteous customer service, ensuring a positive shopping and dining experience.

Throughout my career, I have demonstrated my ability to maintain inventory levels, organize product displays, and facilitate effective communication. I am confident in my ability to leverage my extensive client relations skills and inventory management expertise to excel in a Customer Service Representative role.

I am a strong team player with excellent communication skills, a positive attitude, and attention to detail. I am proficient in Microsoft Word and Excel, and have experience with training and mentoring. I am bilingual and possess strong conflict resolution skills, making me an asset to any organization.