rowlette zyiana

I’m a dependable, detail-oriented customer service professional with five years of experience delivering exceptional customer service, administrative support, and operational management. I’m known for managing high-volume tasks, resolving client inquiries efficiently, and keeping work environments organized.

At Target, I resolve over 50 customer inquiries daily with patience and professionalism, while maintaining point-of-sale cash registers processing $5,000+ in daily transactions. I also maintain accurate inventory counts, keep store merchandise displays organized, and train five new seasonal team members on store policies and systems.

Before that, I supported Midwest Logistics as an Administrative Assistant, managing front desk operations, routing calls, and scheduling team meetings and travel for upper management. I sorted, scanned, and filed digital records for 200+ active client accounts and helped reduce office supply expenses by 15% through vendor price negotiations.