Seeking a challenging role that leverages my Salesforce BA/Admin expertise to drive business growth and optimisation.
Kritika Kelawat
@kritikakelawat
Salesforce Technical Business Analyst expert with 5+ years of experience in the Salesforce ecosystem
What I'm looking for
As a seasoned Salesforce professional with over 5 years of experience, I have developed a strong expertise in Salesforce configuration, APEX, and technical documentation. With a proven track record of delivering successful projects, I excel in crafting project deliverables, including business requirements, Salesforce customisations, and functional specifications.
My expertise in no-code, low-code, and all-code solutions has enabled me to tailor my approach to specific project requirements. I have a strong ability to connect with clients, understand their needs, and turn them into actionable user stories. With a strong background in agile methodologies, I have successfully managed project timelines and deliverables, ensuring timely and efficient project execution.
As a Salesforce Certified Administrator, Platform App Builder, and Tableau CRM and Einstein Discovery Consultant, I possess a deep understanding of the Salesforce ecosystem. I am committed to developing processing systems that support the successful implementation and optimisation of Salesforce systems for various organisations.
Experience
Work history, roles, and key accomplishments
Salesforce Business Analyst
MinloPro Partners
Nov 2022 - Present (2 years 7 months)
Managed production tickets, conducted design and demo sessions, and performed evaluation and breakdown of business requirements into user stories.
Senior Salesforce Consultant
Concentrix Catalyst
Jul 2021 - Nov 2022 (1 year 4 months)
Managed project timelines and deliverables using agile methods, conducted Salesforce training for end users, and enhanced customer satisfaction.
Salesforce Consultant
Atrium Insight LLP
Jul 2019 - Jul 2021 (2 years)
Facilitated implementation and introduction of project management systems, led comprehensive training for new team members, and achieved enhanced training efficiency.
Education
Degrees, certifications, and relevant coursework
Kritika hasn't added their education
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