Stephanie Bennett
@stephaniebennett
Healthcare operations and CPC-certified coding leader specializing in surgical audits, denial reduction, and compliance strategy.
What I'm looking for
I’m a mission-driven CPC with 20+ years in healthcare operations, known for precision, emotional intelligence, and a positive, agile mindset. I specialize in surgical coding audits, revenue cycle optimization, and compliance strategy that directly supports healing and hope.
I’ve consistently delivered measurable impact—clearing a 6-month backlog of surgical coding audits and improving compliance turnaround by 40%. I also analyze denials by authorization, eligibility, and medical necessity, then present actionable trends to stakeholders to reduce and mitigate future denials.
My work spans pre- and post-payment audit oversight, appeals and recovery, and DRG accuracy improvements through collaboration with coding staff and CDI specialists. I’ve recovered $250K through targeted appeals by identifying coding gaps and refining documentation to improve coding outcomes and reimbursement.
I bring strong operational leadership across credentialing and payer enrollment, EMR workflow optimization (including Epic), and SOP development with hands-on team training. From A/R performance to charge reconciliation and coding edits (CCI, MUE, LCD/NCD), I focus on compliance, documentation quality, and streamlined processes that improve both employee experience and patient experience.
Experience
Work history, roles, and key accomplishments
Analyzed and trended hospital billing denials related to authorization, eligibility, and medical necessity, presenting recommendations to department stakeholders. Cleared a 6-month backlog of surgical coding audits, improving compliance turnaround by 40%, and recovered $250K through targeted appeals.
Access Services Rep
Baylor University Medical Center
Mar 2023 - May 2023 (2 months)
Completed high-volume, complex ED registrations by documenting demographics, verifying insurance benefits, and negotiating patient financials to support billing and revenue cycle goals. Identified opportunities for Epic workflow optimization and served as a liaison to improve patient experience during visits, admissions, observations, and transfers.
Education
Degrees, certifications, and relevant coursework
Rider University
Bachelor of Arts, Communications
Grade: GPA 3.55
Earned a Bachelor of Arts in Communications from Rider University, conferred May 1993. GPA: 3.55.
Availability
Location
Authorized to work in
Job categories
Skills
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