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Stephanie BennettSB
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Stephanie Bennett

@stephaniebennett

Healthcare operations and CPC-certified coding leader specializing in surgical audits, denial reduction, and compliance strategy.

United States
Message

What I'm looking for

I’m looking to lead surgical coding audits and denial/revenue cycle optimization, strengthening compliance and documentation quality. I want to partner cross-functionally to streamline workflows and improve patient experience through accurate coding.

I’m a mission-driven CPC with 20+ years in healthcare operations, known for precision, emotional intelligence, and a positive, agile mindset. I specialize in surgical coding audits, revenue cycle optimization, and compliance strategy that directly supports healing and hope.

I’ve consistently delivered measurable impact—clearing a 6-month backlog of surgical coding audits and improving compliance turnaround by 40%. I also analyze denials by authorization, eligibility, and medical necessity, then present actionable trends to stakeholders to reduce and mitigate future denials.

My work spans pre- and post-payment audit oversight, appeals and recovery, and DRG accuracy improvements through collaboration with coding staff and CDI specialists. I’ve recovered $250K through targeted appeals by identifying coding gaps and refining documentation to improve coding outcomes and reimbursement.

I bring strong operational leadership across credentialing and payer enrollment, EMR workflow optimization (including Epic), and SOP development with hands-on team training. From A/R performance to charge reconciliation and coding edits (CCI, MUE, LCD/NCD), I focus on compliance, documentation quality, and streamlined processes that improve both employee experience and patient experience.

Experience

Work history, roles, and key accomplishments

IG

Audit Coordinator

Feb 2025 - Apr 2025 (2 months)

Analyzed and trended hospital billing denials related to authorization, eligibility, and medical necessity, presenting recommendations to department stakeholders. Cleared a 6-month backlog of surgical coding audits, improving compliance turnaround by 40%, and recovered $250K through targeted appeals.

Baylor University Medical Center logoBC

Access Services Rep

Baylor University Medical Center

Mar 2023 - May 2023 (2 months)

Completed high-volume, complex ED registrations by documenting demographics, verifying insurance benefits, and negotiating patient financials to support billing and revenue cycle goals. Identified opportunities for Epic workflow optimization and served as a liaison to improve patient experience during visits, admissions, observations, and transfers.

Education

Degrees, certifications, and relevant coursework

Rider University logoRU

Rider University

Bachelor of Arts, Communications

Grade: GPA 3.55

Earned a Bachelor of Arts in Communications from Rider University, conferred May 1993. GPA: 3.55.

Tech stack

Software and tools used professionally

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