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Kimone EvansKE
Open to opportunities

Kimone Evans

@kimoneevans

Operation Support professional with strategic emphasis on Recruitment, Data Entry, Chat Support and Customer Support.

Jamaica
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What I'm looking for

I seek a role leveraging full-cycle recruitment and HR operations, Operation and Customer Service where I can improve processes, improve customer retention, and drive staffing outcomes in a collaborative environment.

I am a dedicated HR and recruitment professional with hands-on experience in full-cycle recruitment, operations support, and client engagement across private and public sectors. I consistently manage high-volume outreach and coordinate onboarding and system training to ensure smooth operational workflows.

My recent role involved recruiting dental professionals, handling 250+ outreach calls daily, managing shift logistics, and maintaining CRM records in HubSpot. I have a proven track record of responding to queries across phone and chat channels and proposing practical solutions beyond established guidelines.

I have supported legal, postal, production, and training organizations in administrative and supervisory capacities, overseeing teams, preparing reports, and maintaining accurate data processing. I am proficient with SaaS tools including HubSpot, Orum, Live Chat, Aircall, Manatal, and BambooHR, as well as Microsoft Office and Google Suite.

I seek roles where I can apply my recruitment, HR operations, and systems-onboarding strengths to improve processes, support teams, and drive measurable staffing outcomes.

Experience

Work history, roles, and key accomplishments

PD

Philatelic Record Officer

Post and Telecommunications Department

May 2021 - Oct 2021 (5 months)

Maintained and updated philatelist directory, prepared quarterly reports, and managed island-wide mail receipt and dispatch with accurate data-entry processing.

SL

Executive Assistant

Simber Productions Ltd.

Feb 2020 - Jun 2020 (4 months)

Managed communications and schedule for the Managing Director, drafted show correspondence, conducted research and location scouting, and supported production information preparation.

Education

Degrees, certifications, and relevant coursework

TC

Trench Town Polytechnic College

Associate of Science, Business Administration

2024 -

Enrolled in an Associate of Science program in Business Administration, focusing on foundational business and administrative skills.

CS

Camperdown High School

High School Diploma, General Secondary Education

Completed secondary education and obtained a high school diploma.

Heart Trust NTA logoHN

Heart Trust NTA

Certificate, Business Management / Customer Service

Completed certificate programs in Business Management (Supervisory) and Customer Service Specialist to develop supervisory and customer service competencies.

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Kimone Evans - Operation Support Specialist - Kwikly Dental Staffing | Himalayas