Kerisa Wilson
@kerisawilson
Human Resources Generalist specializing in talent acquisition, payroll, and HRIS.
JamaicaWhat I'm looking for
I am a dedicated Human Resources Generalist with experience across payroll administration, talent acquisition, onboarding, performance evaluation, policy management, change management, and HRIS implementation. I have supported payroll shared services, maintained HR systems (including Zoho, SuccessFactors, Zolo, HRM+), partnered with business leaders on HR initiatives, and contributed to special projects and reporting.
Throughout roles in corporate and academic settings, I have led recruitment, drafted employment contracts, administered benefits and statutory deductions, and mentored new hires. I value ethical practice, continuous professional growth, and process improvement to deliver accurate HR services and cost containment for employers.
Experience
Work history, roles, and key accomplishments
HR Relationship Officer
Sagicor Group Jamaica
Jan 2024 - Present (2 years 1 month)
Partnered with business heads to deliver HR and cost-containment initiatives, maintained Sagicor Success, Leave and Payroll systems, and tracked, analysed, and reported on unit and project HR metrics.
Human Resources Officer
University of the Commonwealth Caribbean
Jul 2022 - Jan 2024 (1 year 6 months)
Managed shared payroll services and HR operations, ensured statutory compliance and accuracy in monthly payroll, and performed HR duties including benefits administration and reporting.
Recruiter / Administrator
Easy as ABC Marketing Ltd
Mar 2022 - Jul 2022 (4 months)
Built HRIS infrastructure in Zoho, managed hiring and onboarding, drafted contracts, and administered payroll and benefits while coordinating team communications and calendars.
Company Secretary
Blue Robins Electronics Ltd
Jan 2019 - Mar 2022 (3 years 2 months)
Oversaw recruitment, drafted employment contracts, managed employee benefits, and administered payroll to support HR and corporate governance functions.
Technical Support Representative
Advantage Communications
Jun 2017 - Mar 2018 (9 months)
Provided technical support for Flow Jamaica customers via phone and chat, mentored new trainees to improve performance and productivity.
Customer Care Representative
Digicel Jamaica
Dec 2014 - Dec 2015 (1 year)
Handled phone and chat support for mobile customers, resolving issues and providing service information while supporting team performance.
Customer Care Representative
Hinduja Global Solutions
Dec 2013 - Dec 2014 (1 year)
Resolved customer inquiries on first contact, managed accounts, and provided information to stakeholders while maintaining high service standards.
Education
Degrees, certifications, and relevant coursework
UCUniversity of the Commonwealth Caribbean
Human Resources / Payroll
Completed coursework related to payroll, staff benefits and statutory deductions and held responsibilities in HR-related functions.
UIUniversity of the West Indies
Bachelor of Science, Human Resource Management
Grade: Lower Second Class Honours
Completed a Bachelor of Science majoring in Human Resource Management with a minor in Management Studies, graduating with Lower Second Class Honours.
Availability
Location
JamaicaAuthorized to work in
Job categories
Interested in hiring Kerisa?
You can contact Kerisa and 90k+ other talented remote workers on Himalayas.
Message KerisaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
