Open to opportunities

Abigail Palmer

@abigailpalmer

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HR professional and recruiter skilled in talent acquisition, payroll, and administrative operations.

Jamaica

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What I'm looking for

I am seeking a people-focused HR or talent acquisition role where I can apply recruitment, onboarding, payroll and HR operations expertise within a collaborative, growth-minded organization that values process improvement and development.

I am an HR and talent acquisition professional with a Bachelor's in Business Administration (Finance & Banking) and a Project Management distinction. I bring several years of hands-on experience across recruitment, HR operations, payroll and administrative support.

At KPMG and in prior HR roles I have sourced candidates across levels, managed ATS/CRM systems, processed payroll, coordinated onboarding, prepared reports and supported senior leaders. I am proficient with Avature, Beeline, ClickUp, Asana and Microsoft Office and have delivered process improvements and reliable back-office support.

I am detail-oriented, client-focused and committed to efficient people operations. I seek opportunities where I can apply my recruitment, HR operations and administrative strengths to improve processes and support organizational growth.

Experience

Work history, roles, and key accomplishments

Current

Audit Operations Administrator

Current

KPMG

Jul 2023 - Present (2 years 2 months)

Support partners and senior leaders by creating Sentinel (SAN) codes, conducting client and engagement evaluations, and monitoring milestones to maintain engagement workflows. Prepare presentations, reports, upload budgets and perform ad-hoc analyses to support audit operations.

Engagement Reporting Budget Uploads Scheduling Microsoft Excel

Virtual Assistant / Practice Support

Diamond Accelerator

Jul 2024 - Dec 2024 (5 months)

Managed calendar and email, scheduled appointments, prepared meeting minutes and pre-/post-meeting communications, and assisted with onboarding and client dashboards in ClickUp. Created client and resource folders, set up Voxer channels and updated client information in ClickUp and Asana to streamline operations.

ClickUp Asana Calendar Management Onboarding Meeting Minutes Voxer Dashboards

Talent Acquisition Officer

KPMG

Aug 2021 - Jun 2023 (1 year 10 months)

Sourced and screened candidates across levels using LinkedIn, Avature CRM and ATS, conducted phone screens and coordinated interviews, and maintained candidate records across CRM/ATS. Prepared weekly and monthly audit reports and provided back-office support to onshore and offshore clients.

Talent Sourcing Avature ATS

Human Resource Associate

Sagicor Life Jamaica Limited

Apr 2018 - Apr 2021 (3 years)

Processed weekly payroll for the contact centre and temporary staff, coordinated recruitment and onboarding for financial/sales advisors, and managed resignations and separation processes including payroll and pension tasks. Prepared presentations and reports, processed loans and invoices, and provided front-desk and benefits administration support.

Payroll Processing Recruitment Onboarding Benefits Administration Payroll Interview Coordination Payroll Reporting SuccessFactors

Trainee (Benefits Unit)

Heart Trust - NTA

Feb 2016 - Apr 2018 (2 years 2 months)

Assisted with issuance of health cards and processing of health, life and pension documents and claims, and prepared reconciliation reports and pension forms. Updated HR records in software systems, processed invoices and handled internal and external queries.

Benefits Administration Claims Processing Pension Forms Reconciliations Customer Service