Kiara Galloway
@kiaragalloway
Results-driven business professional with experience in account management and sales.
What I'm looking for
I'm Kiara M. Galloway, a dedicated and results-oriented business professional with a strong background in account management, sales, and customer service. With a Bachelor of Science in Business Management from Clemson University, I've developed a solid understanding of international business and financial analysis. Throughout my career, I've demonstrated my ability to drive sales growth, manage complex portfolios, and provide exceptional customer service.
In my previous roles, I've successfully managed multi-million dollar sales plans, analyzed financial data, and developed strategic solutions to meet customer needs. I'm proficient in using salesforce.com and have a strong understanding of risk management and financial reporting systems. I'm a team player with excellent communication and leadership skills, having recruited and trained staff members, and coordinated risk and insurance programs.
I'm a certified business analyst and process manager, with expertise in investment risk management and data analysis using Microsoft Excel. I'm passionate about driving business growth, improving operational efficiency, and delivering exceptional customer experiences.
Experience
Work history, roles, and key accomplishments
Account Manager
UPS
Jun 2023 - Oct 2023 (4 months)
Managed a portfolio of 1,500 small business accounts, achieving a 97% performance level on a $4.6 million sales plan. Analyzed financial data and trends, researched competitive environments, and generated solutions to meet customer needs.
Branch Manager
Enterprise Rent-a-car
Jul 2022 - Jun 2023 (11 months)
Established and maintained customer relationships, prepared operational and risk reports, and evaluated financial reporting systems. Recruited and trained staff, and planned and directed sales and service.
Management Assistant/Trainee
Enterprise Rent-a-car
Jul 2021 - Jul 2022 (11 months)
Drove sales and customer service, assisted guests with rentals, and coordinated special projects with branch rental managers. Advised customers on product suitability and developed strategic plans.
Register Clerk/Scanning Coordinator
Ingles Supermarket
Jul 2020 - Jul 2021 (1 year)
Maintained pricing accuracy, scanned vendors, and conducted cash office operations. Stocked shelves, unloaded trucks, and created sale displays.
Education
Degrees, certifications, and relevant coursework
Kiara hasn't added their education
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