Akeria Holland

I am a results-driven sales and administrative professional with over six years of experience managing residential accounts, exceeding sales targets, and delivering excellent customer service. I consistently met and surpassed monthly sales quotas while maintaining accurate CRM documentation and resolving billing or service issues efficiently.

My background includes hands-on experience with account management, order processing, invoicing, and payment reconciliation, having supported both sales teams and individual clients. I improved customer retention through relationship-building, proactive follow-up, and clear communication.

I bring strong organizational skills, proficiency with CRM systems and Microsoft Office, and a dependable work ethic to fast-paced, performance-driven environments. I seek opportunities where I can apply my sales, administrative, and problem-solving strengths to support customer satisfaction and business growth.