KJ
Open to opportunities

Katara Juriel

@katarajuriel

Dedicated account specialist with expertise in client relationship management.

United States
Message

What I'm looking for

I am seeking a role that values client relationships and offers growth opportunities.

I am an experienced Account Specialist currently working at Internal Revenue in Atlanta, GA. My role involves building and maintaining strong relationships with clients, ensuring their needs are met while providing exceptional support. I pride myself on my ability to communicate effectively and resolve issues proactively, which has contributed to a positive client experience.

Throughout my career, I have demonstrated a strong commitment to growth and development, identifying opportunities for upselling and cross-selling to enhance client accounts. My collaboration with sales, marketing, and other teams has been instrumental in delivering seamless client experiences. I am also skilled in maintaining accurate records and preparing detailed reports on client performance.

Before my current position, I worked as a Data Entry Clerk at Progressive, where I honed my attention to detail and organizational skills. I am passionate about leveraging my skills in customer service and communication to contribute positively to any team I am part of.

Experience

Work history, roles, and key accomplishments

IR
Current

Account Specialist

Internal Revenue

Aug 2022 - Present (2 years 11 months)

Built and maintained strong relationships with assigned clients, acting as their main point of contact. Proactively identified and resolved client issues, collaborating with internal teams to ensure a positive experience.

PR

Data Entry Clerk

Progressive

Jun 2020 - Dec 2021 (1 year 6 months)

Completed data entry tasks with accuracy and efficiency. Scanned documents and saved them in a database to keep records of essential organizational information.

Education

Degrees, certifications, and relevant coursework

Southern New Hampshire University logoSU

Southern New Hampshire University

Bachelor of Arts, Psychology

Currently pursuing a degree in Psychology. Expected to graduate in June 2025.

DI

Dental Careers Institute INC

Certificate, Dental Assistant

Currently pursuing a Dental Assistant certificate. Expected to complete the program in June 2025.

LS

Luella High School

High School Diploma, General Studies

Completed high school education and received a diploma in May 2010.

Tech stack

Software and tools used professionally

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Katara Juriel - Account Specialist - Internal Revenue | Himalayas