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Katara Juriel

@katarajuriel

Dedicated account specialist with expertise in client relationship management.

United States
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What I'm looking for

I am seeking a role that values client relationships and offers growth opportunities.

I am an experienced Account Specialist currently working at Internal Revenue in Atlanta, GA. My role involves building and maintaining strong relationships with clients, ensuring their needs are met while providing exceptional support. I pride myself on my ability to communicate effectively and resolve issues proactively, which has contributed to a positive client experience.

Throughout my career, I have demonstrated a strong commitment to growth and development, identifying opportunities for upselling and cross-selling to enhance client accounts. My collaboration with sales, marketing, and other teams has been instrumental in delivering seamless client experiences. I am also skilled in maintaining accurate records and preparing detailed reports on client performance.

Before my current position, I worked as a Data Entry Clerk at Progressive, where I honed my attention to detail and organizational skills. I am passionate about leveraging my skills in customer service and communication to contribute positively to any team I am part of.

Experience

Work history, roles, and key accomplishments

PR

Data Entry Clerk

Progressive

Jun 2020 - Dec 2021 (1 year 6 months)

Completed data entry tasks with accuracy and efficiency. Scanned documents and saved them in a database to keep records of essential organizational information.

Education

Degrees, certifications, and relevant coursework

Southern New Hampshire University logoSU

Southern New Hampshire University

Bachelor of Arts, Psychology

Currently pursuing a degree in Psychology. Expected to graduate in June 2025.

DI

Dental Careers Institute INC

Certificate, Dental Assistant

Currently pursuing a Dental Assistant certificate. Expected to complete the program in June 2025.

LS

Luella High School

High School Diploma, General Studies

Completed high school education and received a diploma in May 2010.

Tech stack

Software and tools used professionally

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