Katara Juriel
@katarajuriel
Dedicated account specialist with expertise in client relationship management.
What I'm looking for
I am an experienced Account Specialist currently working at Internal Revenue in Atlanta, GA. My role involves building and maintaining strong relationships with clients, ensuring their needs are met while providing exceptional support. I pride myself on my ability to communicate effectively and resolve issues proactively, which has contributed to a positive client experience.
Throughout my career, I have demonstrated a strong commitment to growth and development, identifying opportunities for upselling and cross-selling to enhance client accounts. My collaboration with sales, marketing, and other teams has been instrumental in delivering seamless client experiences. I am also skilled in maintaining accurate records and preparing detailed reports on client performance.
Before my current position, I worked as a Data Entry Clerk at Progressive, where I honed my attention to detail and organizational skills. I am passionate about leveraging my skills in customer service and communication to contribute positively to any team I am part of.
Experience
Work history, roles, and key accomplishments
Account Specialist
Internal Revenue
Aug 2022 - Present (4 years)
Built and maintained strong relationships with assigned clients, acting as their main point of contact. Proactively identified and resolved client issues, collaborating with internal teams to ensure a positive experience.
Unknown
eBay
Dec 2021 - Aug 2022 (8 months)
No description provided for this role. Responsibilities and achievements are not detailed.
Data Entry Clerk
Progressive
Jun 2020 - Dec 2021 (1 year 6 months)
Completed data entry tasks with accuracy and efficiency. Scanned documents and saved them in a database to keep records of essential organizational information.
Education
Degrees, certifications, and relevant coursework
Southern New Hampshire University
Bachelor of Arts, Psychology
Currently pursuing a degree in Psychology. Expected to graduate in June 2025.
Dental Careers Institute INC
Certificate, Dental Assistant
Currently pursuing a Dental Assistant certificate. Expected to complete the program in June 2025.
Luella High School
High School Diploma, General Studies
Completed high school education and received a diploma in May 2010.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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