J.P Guerra

Handled customer relations issues, enabling quick resolution, and client satisfaction. Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures. Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

Completed data entry tasks with accuracy and efficiency. Compiled and reviewed information for accuracy prior to input. Reviewed and updated client correspondence files and database information to maintain accurate records. Maintained files, records and chronologies of entry activities.