Open to opportunities

Jeff Kinley

@jeffkinley

Account Manager and sales leader with 10+ years driving revenue growth, retention, and customer success across diverse accounts.

United States

Message

What I'm looking for

I’m seeking a remote Account Executive / Sales Representative role where I can contribute to revenue growth and client success, leveraging my account management, relationship-building, and sales-closing strengths to retain clients and expand opportunities.

I’m a results-driven Sales Professional and Account Manager with 10+ years of experience driving revenue, managing customer relationships, and exceeding sales targets. I’m known for closing deals, building long-term client relationships, and spotting new business opportunities.

In my most recent role, I manage daily client interactions across multiple locations to ensure high customer satisfaction and repeat business. I also identify opportunities to improve service and increase product usage at client sites, while handling logistics, scheduling, and problem resolution in a fast-paced environment.

Earlier in my career as an Account Manager and in-store leader, I managed a portfolio of customer accounts, driving consistent revenue through upselling and retention. I built relationships by understanding customer needs, recommending the right products, generating new business through outreach, and consistently meeting or exceeding sales and collection goals.

I’ve also led daily store operations, coached staff, and monitored KPIs like revenue and customer satisfaction to improve performance. I bring an entrepreneurial mindset with interest in eCommerce and digital sales—and I’m seeking a remote Account Executive / Sales Representative role where I can contribute to revenue growth and client success.

Experience

Work history, roles, and key accomplishments

Current

Delivery Route Driver

Current

A.V.I. Foodsystems Inc.

Sep 2020 - Present (5 years 9 months)

Manage daily client interactions across multiple locations to ensure high customer satisfaction and repeat business. Build client relationships and identify opportunities to improve service and increase product usage.

Customer Relationship Management (CRM)Account Retention Client Communication Scheduling & Customer Success Upselling Cross selling Service quality

Delivery Driver

Office Depot

Mar 2016 - Apr 2019 (3 years 1 month)

Delivered and installed products for residential and business clients while maintaining high service standards. Communicated with customers to resolve issues on-site and managed time-sensitive deliveries using company systems.

Customer Service Order Management Delivery Coordination Safety Compliance Time Management Client Communication

Delivery Driver

Riley Oil Company

Aug 2015 - Dec 2015 (4 months)

Managed customer accounts to ensure accurate delivery and documentation of products. Coordinated with dispatch and clients to optimize delivery schedules while maintaining safety and operational compliance.

Account Management Dispatch Coordination Safety Compliance Logistics Operational Readiness

Account Manager

Rent-A-Center / Colorama

Jan 2012 - Aug 2015 (3 years 7 months)

Managed a portfolio of customer accounts to drive consistent revenue through upselling and retention. Generated new business through outreach and in-store engagement while meeting sales and collection goals.

Account Management Customer Retention Upselling Cross selling Lead Generation Prospecting Negotiation Sales Closing

Assistant Store Manager

Check Exchange / Lease Zone

Jul 2009 - Sep 2010 (1 year 2 months)

Led daily store operations and coached staff to meet sales and performance goals. Increased sales using customer-focused strategies while monitoring KPIs for revenue, customer satisfaction, and productivity.

Store Operations KPI Tracking Customer Satisfaction Revenue Growth Customer Focused team development Performance Management

Sales Manager

Factory Direct Mattress

Jun 2007 - Dec 2008 (1 year 6 months)

Drove store revenue by closing high-value sales and delivering excellent customer service. Trained and mentored sales staff on product knowledge and closing techniques to achieve and exceed sales targets.

B2C Sales Sales Closing Customer Service Product Knowledge Sales Coaching Upselling Team Leadership

Store Manager

Rent-A-Center

Nov 2002 - Nov 2006 (4 years)

Managed full store operations including sales, inventory, and team performance. Increased profitability through sales initiatives and retention programs, and built long-term customer relationships through referrals and repeat business.

Store Management Inventory Management Revenue Growth Customer Retention Sales Strategy