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Ketura Perseverance Aiseng

@keturaperseveranceai

Customer-focused sales and support professional skilled in data capture and relationship management.

South Africa
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What I'm looking for

I seek a customer-focused role offering clear targets, supportive team culture, opportunities to use data capture and reporting skills, and chances for professional growth.

I am a motivated, customer-focused professional with strong experience in sales, customer service, data capturing, and administration. I consistently build and maintain client relationships while handling queries and working under pressure in fast-paced environments.

My background includes promotional and brand activation roles where I increased product sales, captured client data, and reported leads and feedback to management. I also served as an early childhood practitioner, maintaining accurate records and managing multiple responsibilities.

I hold certifications in First Aid, ECD Level 4 and 5, Occupational Health & Safety in Mining, Virtual Assistant Introduction, and introductory analytics training, which complement my practical skills in scheduling, reporting, and basic analytics.

I am seeking a customer support role where I can apply my strong communication, organizational, and problem-solving abilities to meet targets and deliver excellent service.

Experience

Work history, roles, and key accomplishments

DI

Brand Promoter

DigitWax

Oct 2024 - Dec 2024 (2 months)

Represented the brand at business events, built client relationships and reported leads and feedback to management to maintain a positive brand image.

Education

Degrees, certifications, and relevant coursework

TA

Trace Academia

Get Started with Analytics Certificate, Analytics

2024 - 2024

Completed 'Get Started with Analytics' training in 2024.

ED

EduCourse

Virtual Assistant Introduction Certificate, Virtual Assistance

2023 - 2023

Completed an introductory Virtual Assistant course in 2023.

Allison logoAL

Allison

Occupational Health & Safety in Mining Certificate, Occupational Health and Safety

2022 - 2022

Completed Occupational Health & Safety in Mining online training in 2022.

CT

Custoda Trust

ECD Level 4 & ECD Level 5 Certifications, Early Childhood Development

2017 - 2018

Grade: Distinction (Level 4)

Completed Early Childhood Development (ECD) Level 4 and Level 5 certification programs totaling 149 and 120 credits respectively.

ST

S.A. Paramedical & O.H.S Training

First Aid Level 1 & Adult CPR Certification, First Aid / Emergency Care

2013 - 2013

Completed First Aid Level 1 and Adult CPR certification in 2013.

KS

Kalahari High School

Grade 12 (Matric), General/High School

Completed Grade 12 at Kalahari High School, obtaining a matric certificate in 2011.

Tech stack

Software and tools used professionally

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