Looking for a job

Gugulethu Madavha

@gugulethumadavha

I support customers and operations through accurate data management, professional communication, and administrative coordination.

South Africa

Message

What I'm looking for

I'm looking for a remote customer service or outbound call centre role in South Africa where I can support customers professionally, manage information accurately, follow clear processes, and contribute to positive service delivery.

I've supported public- and private-sector operations at Statistics South Africa, the Limpopo Department of Health, and Noshel Business Enterprises through accurate data capturing, records management, reporting, and administrative coordination.

At the Limpopo Department of Health, I captured, validated, and maintained information, prepared reports, supported users of information systems, and completed quality checks while managing confidential records and reporting deadlines.

I'm prepared for remote customer service and outbound call centre work, bringing professional telephone communication, active listening, customer query handling, and confidence using Microsoft Office, Google Workspace, Zoom, Microsoft Teams, Slack, Sage, and QuickBooks.

Experience

Work history, roles, and key accomplishments

Data Capturer

Statistics South Africa

Sep 2021 - Nov 2021 (2 months)

Captured and verified large volumes of information accurately and efficiently, ensuring data completeness, accuracy, and confidentiality. Reviewed information carefully and corrected discrepancies where necessary.

Data Validation Data Quality Confidentiality Microsoft Office