Looking for a job

Kavya Raj N

@kavyarajn

Message

I am an energetic Customer Service and a Lead Generation Specialist

India

Message

What I'm looking for

I am looking for a positive team to work in where everyone has a can do attitude, a supportive manager who is prepared to listen to, and consider any ideas that I put forward, a diverse work environment where I can learn from other people, and an inclusive company culture where there is equal opportunity for everyone.

I am an energetic Customer Service and a Lead Generation Specialist with 5+ years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty and increasing customer engagement.

Experience

Work history, roles, and key accomplishments

Customer Care Representative

Agies

Jan 2015 - Feb 2017 (2 years 1 month)

I joined as Customer care representative for Expedia client, where we used to handle requests such as change, cancellation, refund requests for their flights and hotel bookings. Appointed as Trainer for new joiners to train and help them to learn the process and to meet the needs of the process later enabling to make them work individually in the process.

Customer Care Customer Service