prajwalit dubey
@prajwalitdubey
I resolve international customer issues and generate qualified sales leads.
IndiaWhat I'm looking for
I've handled international customer calls, resolved concerns, and provided accurate information on products, services, billing, and policies.
In customer support, I maintained CRM case records while delivering empathetic, professional communication across inbound and outbound interactions. I also supported customers through email and chat.
As a Sales Associate and Business Development Executive, I generated qualified leads through calls, referrals, and online platforms. I understood customer requirements, recommended suitable solutions, and supported the sales cycle from lead generation through closing.
I'm comfortable working rotational and night shifts in work-from-office, hybrid, or remote environments, and I bring active listening, problem-solving, and relationship-building to every customer interaction.
Experience
Work history, roles, and key accomplishments
Customer Support Executive
International Voice Process
Jan 2024 - Dec 2024 (11 months)
Handled international customer calls while maintaining high service standards. Resolved customer issues efficiently with a customer-first approach.
Education
Degrees, certifications, and relevant coursework
Gyan Ganga College, RDVV University
Bachelor of Business Administration, Business Administration
Pursued a Bachelor of Business Administration degree, gaining foundational knowledge in business management and administration.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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