Karyle Navarez
@karylenavarez
I deliver customer support and administrative assistance across remote, fast-paced environments.
What I'm looking for
I've supported customers, students, and teams through roles at 51Talk, Twindale's Food House, and Bright Arcu Tutoring Services. I handle questions professionally, resolve concerns, manage schedules and records, and provide personalized support that improves customer and student satisfaction.
I've also delivered virtual executive and administrative support, including calendar management, digital filing, correspondence, meeting coordination, and confidential document handling. My experience with customer service, documentation, data entry, Microsoft Office, Google Workspace, and remote collaboration prepares me to contribute as a Customer Support Representative or Customer Service Specialist.
Experience
Work history, roles, and key accomplishments
Elementary & Kindergarten Tutor
Bright Arcu Tutoring Services
Jan 2026 - Present (9 months)
Prepared lesson plans and learning materials. Maintained organized student progress records and scheduled tutoring sessions while communicating with parents.
Part-Time ESL Teacher
51Talk
Provided engaging online lessons to international students while building strong communication and interpersonal skills. Addressed student questions and learning needs with patience and professionalism.
Virtual Assistant
Executive & Administrative Support
Managed executive calendars, meetings, and scheduling while ensuring efficient use of time. Organized digital filing systems for business and legal documents, improving accessibility and document management.
Cashier
Twindale's Food House
Jan 2021 - Dec 2026 (5 years 11 months)
Delivered excellent customer service by assisting customers professionally and efficiently. Processed cash and electronic payments accurately while maintaining attention to detail.
Intern
Maritime Group - Philippine National Police
Mar 2026 - Present (7 months)
Acquired familiarity with special maritime laws governing border security, illegal fishing, and anti-smuggling operations. Supported administrative operations and logistical preparation for coastal security and seaborn patrols.
Intern
Criminal Investigation and Detection Group
Feb 2026 - Present (8 months)
Assisted in compiling, organizing, and encoding critical case folders and witness affidavits for judicial processing. Gained foundational understanding of high-level criminal investigation procedures and legal frameworks.
Education
Degrees, certifications, and relevant coursework
Don Jose Ecleo Memorial College
Bachelor of Science, Criminology
Bachelor of Science in Criminology degree from Don Jose Ecleo Memorial College, awarded Most Outstanding Criminology Awardee.
Don Ruben E. Ecleo Memorial National High School
High School Diploma, Accountancy, Business and Management
Completed Accountancy, Business and Management track in high school, receiving the Academic Excellence Award.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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