Open to opportunities

Rizelle Azarcon

@rizelleazarcon

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Customer-focused service professional skilled in client support.

Philippines

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What I'm looking for

I seek customer service or virtual assistant roles in flexible (remote/hybrid) environments where I can apply organizational, communication, and record-management skills while supporting clients and growing professionally.

I am a customer-focused and detail-oriented professional with experience in client support, administrative tasks, sales assistance, and handling sensitive information. I have delivered high-volume client assessments, trained and tutored students, supported youth development programs, and assisted daily store operations while maintaining empathy and confidentiality.

I consistently apply strong written and verbal communication, documentation, and organizational skills to resolve issues efficiently and adapt to fast-paced environments. I aim to contribute my problem-solving, time-management, and record-management strengths to customer service or virtual assistant roles.

Experience

Work history, roles, and key accomplishments

Freelance Writing Trainer

Catmon National High School

Jan 2021 - Jan 2025 (4 years)

Trained 20 students in writing skills and conducted evaluations to track progress and improve student writing performance.

Student Evaluation Feedback Communication Classroom Management

Teacher's Assistant

Catmon National High School

Jan 2019 - Jan 2024 (5 years)

Organized and maintained student records, reviewed student outputs for accuracy, and created an online blog that supported a successful teacher promotion campaign.

Content Management Data Entry Organizational Skills Documentation

Student Tutor

Private Tutor (Contract)

Jan 2020 - Jan 2023 (3 years)

Taught reading, writing, coloring, and counting to 10 children across separate sessions, improving foundational literacy and numeracy skills.

One On One Tutoring Early Literacy Numeracy Lesson planning Patience Communication

Store Assistant

Retail (Contract)

Jan 2020 - Jan 2021 (1 year)

Assisted daily store operations by handling sales, cash transactions, and product preparation to support smooth retail service.

Cash Handling Sales Support Inventory Preparation Customer Service Point of Sale Time Management

Clinical Psychology Intern

Wayside Psyche Resources Center

Jan 2025 - Present (1 year)

Delivered support for 20–30 client assessments daily with accurate record-keeping and professional communication, achieving a 97% performance appraisal.

Assessments Record keeping Confidentiality Empathy Verbal Communication Documentation Time Management

Social Welfare and Development Worker

Department of Youth Development

Jan 2024 - Present (2 years)

Delivered parenting sessions to 50 parents, managed program documentation, and resolved parent concerns efficiently to improve program outcomes.

Documentation Stakeholder Engagement Conflict Resolution Communication Reporting

Education

Degrees, certifications, and relevant coursework

Bulacan State University

Bachelor of Science, Psychology

2022 -

Pursuing a Bachelor of Science in Psychology with coursework and practical experience related to client support and behavioral assessment.

Catmon National High School

High School Diploma, Secondary Education

2021 - 2025

Activities and societies: Freelance writing trainer, student tutor, teacher's assistant, created an online blog supporting teacher promotion campaign.

Completed secondary education while training students in writing and participating in school programs and tutoring activities.