Looking for a job

Jenest Angel Niego

@jenestangelniego

Message

I streamline administrative operations, customer support, and documentation for efficient remote teams.

Philippines

Message

What I'm looking for

I'm looking for a role where I can support daily operations through calendar and email management, documentation, customer communication, reporting, and digital collaboration.

I've supported operations, customer communications, scheduling, documentation, and reporting across education and customer service environments.

At St. Robert's International College and Grace Baptist Academy, I coordinated schedules, maintained records and databases, prepared reports, managed documentation, and communicated with stakeholders.

At TELUS PH and TeleTech, I handled customer inquiries, order management, case documentation, and issue resolution while meeting quality and productivity expectations. I use Google Workspace, Microsoft Office, CRM systems, and collaboration tools to keep work accurate and organized.

Experience

Work history, roles, and key accomplishments

Teacher

St. Robert's International College

Jun 2025 - Apr 2026 (10 months)

Coordinated schedules, maintained databases, prepared reports, and managed documentation. Collaborated across departments and ensured timely completion of administrative tasks.

Scheduling Database Management Report Preparation Documentation Collaboration

Customer Service Representative

TELUS PH

Sep 2025 - Mar 2026 (6 months)

Delivered exceptional customer support for home insurance clients. Managed customer records and case documentation with accuracy, and resolved inquiries while meeting quality and productivity metrics.

Customer Support Documentation Case Management Quality Assurance Productivity