Honey Loren Wage

Responded to customer inquiries via chat support, providing product information and guidance as needed. Identified and assessed customers' needs to achieve satisfaction.

Gathered contact details from various sources and accurately entered them into the CRM system. Responded to comments and messages promptly, addressing inquiries and fostering positive interactions on social media platforms.

Instructed online lessons to students, addressing their questions and concerns effectively. Facilitated a positive and engaging learning environment for diverse student populations.

Responded to product and service questions, suggesting information about other products and services. Processed orders, prepared correspondences, and fulfilled customer needs to ensure satisfaction.

Provided general office support for a variety of clerical activities and tasks, including answering incoming calls and managing the reception area. Organized office communication and activities on a day-to-day basis.

Conducted outbound calls to prospective customers to generate leads and drive sales. Successfully met and exceeded sales targets through effective communication and persuasion.

Made outbound calls to customers to engage them regarding product updates, service inquiries, account management, and sales opportunities. Maintained high levels of customer satisfaction through proactive communication.

Handled customer complaints, providing appropriate solutions and alternatives within time limits. Followed up to ensure resolution and customer satisfaction.

Studied Broadcast Communication, gaining foundational knowledge in media production, communication theories, and public relations. Developed skills in content creation and effective communication strategies.