Seeking to leverage leadership, communication, and problem-solving skills to contribute to the success of a prestigious business
karo Oweiotuebi
@karooweiotuebi
Dynamic and results-oriented Manager
What I'm looking for
As a seasoned hotel professional with four years of experience in the hospitality industry, I have a proven track record of successfully managing hotel operations, driving revenue growth, and delivering exceptional guest experiences. My strong leadership, communication, and problem-solving skills have enabled me to thrive in fast-paced dynamic environments.
I have a solid understanding of sales and marketing principles, and have implemented effective strategies to increase occupancy rates and revenue. My attention to detail and ability to thrive under pressure have allowed me to maintain compliance with industry regulations and safety standards, ensuring a safe environment for guests and staff.
I am a strong believer in the importance of quality assurance and have a proven ability to foster positive relationships with guests, resolving complaints and addressing special requests promptly and effectively to enhance overall guest satisfaction. I am excited to leverage my skills and experience to contribute to the success of a company
Experience
Work history, roles, and key accomplishments
Oversee all aspects of hotel operations, ensuring the highest standards of customer satisfaction. Implement effective sales and marketing strategies to increase occupancy rates and revenue.
Front Desk Manager
La Quinta Waco Downtown
Jan 2019 - Jan 2020 (1 year)
Assisted the hotel manager in day-to-day operations, including staff supervision, guest services, and administrative tasks. Managed front desk operations, handling check-in/check-out procedures, reservations, and billing processes.
Customer Service Supervisor
Empereon-Constar
Jan 2018 - Jan 2019 (1 year)
Remained fully informed and up-to-speed on product features, benefits, and uses to maximize service effectiveness. Conducted regular performance evaluations to determine areas for enhancement.
Education
Degrees, certifications, and relevant coursework
karo hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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