Kamalat Arikewuyo

I am a proactive, detail-oriented client service professional with five years of experience managing caseloads, resolving complex inquiries, and delivering exceptional remote support. I consistently leveraged Salesforce and Microsoft Office tools to improve document retrieval by 35%, reduce data entry errors by 25%, and maintain a 99% on-time processing and response rate.

I have managed 50+ clients weekly, created individualized service plans that increased client goal achievement by 25%, reduced backlogs by 40% during peak periods, and mentored new hires to cut reporting errors by 50%. I prioritize confidentiality and compliance, and I bring strong communication, problem-solving, and cross-cultural collaboration skills to drive client satisfaction and operational improvements.