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INDIA BECTON

@indiabecton

Dedicated customer service professional with extensive call handling experience.

United States
Message

What I'm looking for

I am looking for a role that offers growth opportunities and values customer satisfaction.

I am a dedicated customer service professional with over 15 years of experience in various roles, primarily focused on handling inbound and outbound calls. My journey began in 2007, and since then, I have honed my skills in customer interaction, order processing, and claims verification across multiple industries.

Throughout my career, I have worked with reputable companies such as Amazon and ONIN Incorporation Services, where I managed customer inquiries and ensured satisfaction through effective communication. My ability to adapt to different environments and maintain a positive attitude has been key to my success in delivering exceptional service.

I am passionate about helping customers and resolving their issues efficiently. I thrive in fast-paced settings and am always eager to learn and grow within the customer service field.

Experience

Work history, roles, and key accomplishments

OS

Customer Service

Onin Incorporation Services

Jun 2019 - Apr 2020 (10 months)

Handled inbound customer calls, efficiently processing orders and sales transactions. Maintained a high level of customer satisfaction through effective communication and problem-solving.

RI

Customer Service

Realvoice/Pratt Recycling/Flash Inc

Mar 2017 - Dec 2018 (1 year 9 months)

Handled inbound calls, booking reservations, processing orders, and managing sales. Ensured accurate and timely service for all customer interactions.

SS

Customer Service

Staffline Personnel Service/Technicolor

Apr 2012 - Jul 2014 (2 years 3 months)

Processed trucking order tickets and slips, and created labels for shipments. Ensured efficient and accurate handling of logistics documentation.

Education

Degrees, certifications, and relevant coursework

SC

Southwest College

Certificate, General Studies

2001 - 2002

Attended Southwest College from February 2001 to January 2002. Focused on developing practical skills relevant to various professional fields.

BH

B.T.W. High

Diploma, General Studies

1997 - 1997

Completed a diploma program at B.T.W. High. This foundational education provided essential skills for future endeavors.

Tech stack

Software and tools used professionally

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INDIA BECTON - Customer Service - Amazon | Himalayas