Julien Mauduit

Hosted Zoom and Microsoft Teams events, managed hybrid event technical aspects, and provided live troubleshooting and session coordination.

Hosted and coordinated Zoom and Webex virtual events, providing technical support for live online conferences. Executed hybrid events and moderation.

Facilitated virtual and hybrid events using Zoom and Teams, providing live technical support and communication management. Coordinated online event operations.

Handled B2C and B2B sales for French, Belgian, and Swiss markets, achieving a 50-68% conversion rate. Managed 2000-3000 outbound calls per month, including lead qualification, pipeline generation, and closing support.

Produced virtual events using Zoom, Teams, and Google Meet, managing online conferences for major brands including Nike, Randstad, Burberry, Pfizer, Novartis, Amadeus, Ferrero, and TikTok. Handled end-to-end event planning, execution, and technical delivery.

Built and managed partnerships with over 60 global resellers, overseeing international distribution of robotics and firefighting equipment. Developed sales strategies and market expansion initiatives.

Built and recruited a French-speaking AI project team for an IBM project. Managed training, HR, coaching, and performance of 35 agents, and supervised operational workflow and quality assurance.

Led a team of 32 French-speaking contributors, managing data quality, translation, QA, and audit operations. Supported multilingual data projects between French and English.

Managed operations for over 650 server infrastructures for an IF P&C Insurance client, leading 150+ technicians across Europe. Coordinated between clients, developers, and technical teams.

Performed full-cycle outbound sales and lead generation, managing marketing campaigns and deal closures with 6-9 month cycles.

Provided sales support and technical consulting, managing projects from the education sector to enterprise clients.

Supported logistics systems implementation for global clients, managing operational roadmaps and deployment coordination.

Provided luxury concierge services for private aviation clients, delivering high-end customer service and coordination for VIP clients.

Performed game testing, translation, and quality assurance, providing French localization support.

Provided inbound technical support for France, Belgium, and Switzerland, handling issue resolution and customer troubleshooting.

Provided full-cycle IT sales support and managed large-scale European installations, including projects up to €10 million.

Executed fundraising and donation campaigns for university programs.

Provided inbound technical customer support.

Executed B2C outbound campaigns for Ford, Jaguar, and Range Rover, focusing on high-volume sales and customer acquisition.

Worked as a Customer Service & Sales Executive, handling fundraising and donation campaigns for university programs.