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Julia Mikhailova

@juliamikhailova

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Proactive, customer-oriented Senior Account Executive

Armenia

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What I'm looking for

Looking for a challenging role that leverages my sales expertise to drive revenue growth and customer satisfaction.

As a seasoned sales professional with over 5 years of experience in B2B sales, I have consistently demonstrated my ability to surpass sales targets and achieve sales objectives. With a strong track record of developing and executing strategic account plans, I have successfully boosted revenue and maintained strong relationships with existing customers.

My expertise lies in driving revenue growth through new customer acquisition, upselling, and cross-selling, as well as renewals. I am a self-motivated, team player with strong organizational and interpersonal skills, and I thrive in fast-paced environments.

With a customer-oriented approach, I have honed my skills in negotiation, emotional intelligence, and problem-solving, allowing me to deliver a value-based selling experience to customers. I am confident in my ability to identify and close cross-sell/up-sell opportunities, and I am passionate about staying up-to-date with industry trends and best practices.

Experience

Current

SENIOR ACCOUNT EXECUTIVE

Current

Semrush

Jan 2023 - Present (1 year 8 months)

Proactive, customer-oriented SENIOR ACCOUNT EXECUTIVE APAC professional with over 5 years of experience in B2B sales. Have a proven record of developing and executing strategic account plans to surpass sales targets and achieve sales objectives. Accurately forecasted monthly/quarterly sales and motivated team members. Maintained strong relationships with existing customers, focused on value sellin

Digital Marketing B2B Sales Strategic Account Planning Sales Forecasting Relationship Management Customer Acquisition Upselling Cross Selling Renewals Sales Cycle Collaboration Customer Satisfaction

WORKING STUDENT AND INTERN IN FASHION

Zalando

Oct 2017 - Jan 2023 (5 years 3 months)

Communicated and aligned with internal and external stakeholders. Wrote product specifications and user stories for Jira/Confluence tickets. Performed weekly content updates and Quality Assurance (QA) for app home. Supported user and market research. Managed App Store Optimization (ASO) including keyword optimization and release notes preparation. Prepared quarterly app performance reports. Monito

Communication Stakeholder Management Product Specification User Research Content Marketing Management Quality Assurance Market Research Performance Monitoring Testing

SENIOR INSIDE SALES REPRESENTATIVE

Veeam Software

Jan 2023 - Jan 2023 (0 months)

Collaborated with field sales team and partners, selling the company's products and services within an assigned territory. Contacted prospects and net new customers, positioning benefits of the solution. Generated sales within assigned quota-carrying territory. Managed accounts, built and maintained relationships with new and existing customers. Collaborated with resellers and Alliance partners on

Sales Territory Account Management Customer Relationship Management Pipeline Management Solution Based Sales Negotiation Consulting Cold Calling CRM Customer Onboarding

WORKING STUDENT IN TECHNICAL INTEGRATION

HomeToGo

Apr 2015 - Oct 2017 (2 years 6 months)

Supported the product management teams. Conducted quality checks of partner data. Analyzed external vacation rental partner content. Prepared feedback and reports on performed checks and analysis. Conducted booking, cookie, and data tests. Created JIRA tickets. Reviewed UI features.

Product Management Quality Testing Data Analysis Feedback UI

WORKING STUDENT CONTROLLING & FINANCE

Labor Berlin Services GmbH

Apr 2015 - Oct 2017 (2 years 6 months)

Answered calls, responded to emails, and spoke with clients face-to-face. Processed documentation and entered information into databases. Trained, coached, and supervised new staff members.

Documentation Databases Training Coaching