Jonathan Balen - Appointment Setter/Verification Manager - Texas Home Solar | Himalayas
Jonathan BalenJB
Open to opportunities

Jonathan Balen

@jonathanbalen

Dedicated customer service representative with a background in IT.

Philippines

What I'm looking for

I am looking for a role that allows me to grow my skills in a supportive environment while contributing to team success.

I am a Bachelor of Science in Information Technology graduate with a strong commitment to broadening my knowledge and honing my skills in the tech industry. My experience spans various roles, including customer service and retail, where I have developed a keen ability to assist customers and manage inquiries effectively. I believe my innate capabilities can be a valuable asset to any company.

Throughout my career, I have worked in diverse environments, from retail as a Store Associate to a Customer Service Representative at Ubiquity. My responsibilities have included organizing merchandise, processing payments, and providing exceptional customer service. I have also gained experience in graphic design and social media management, which has enhanced my communication skills and creativity.

Currently, I am seeking opportunities that will allow me to leverage my technical skills and customer service experience. I am eager to contribute to a dynamic team and help drive success through effective communication and problem-solving.

Experience

Work history, roles, and key accomplishments

NE

Store Associate

NestleHenri’sStaffshop

Jun 2019 - Jan 2020 (7 months)

Assisted customers, processed payments, and maintained organized sales floors. Responsibilities included organizing merchandise, restocking shelves, and ensuring a clean store environment.

Education

Degrees, certifications, and relevant coursework

TC

Tagoloan Community College

Bachelor of Science, Information Technology

2010 - 2014

Studied Bachelor of Science in Information Technology, focusing on developing skills in information systems, programming, and technology management.

AS

Agusan National High School

High School Diploma, General Education

2004 - 2010

Completed secondary education, gaining foundational knowledge and skills in various subjects.

Tech stack

Software and tools used professionally

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