Nicole Andrei VersosaNV
Open to opportunities

Nicole Andrei Versosa

@nicoleandreiversosa

Detail-oriented professional with extensive customer service experience.

Philippines

What I'm looking for

I am looking for a role that challenges my skills and offers growth opportunities.

I am a detail-oriented and organized professional with a strong background in customer service and office work. With over six years of experience in various roles, I have honed my skills in communication, problem-solving, and multitasking. My journey began with a Bachelor of Science in Information System from Tarlac State University, which laid the foundation for my analytical abilities and technical knowledge.

Throughout my career, I have consistently demonstrated my ability to assist customers effectively, whether through inbound or outbound calls, appointment setting, or providing support for various services. My roles have ranged from Sales Representative to Customer Service Associate, where I have successfully managed client interactions and ensured high levels of satisfaction. I pride myself on being trustworthy, discreet, and flexible, always striving to exceed expectations and contribute positively to my team.

Experience

Work history, roles, and key accomplishments

BL

Sales Representative / Appointment Setter

Byrd International LLC

Jul 2023 - Nov 2024 (1 year 4 months)

Assisted homeowners in booking gutter cleaning services and provided customer service support. Ensured smooth communication between clients and service providers.

PA

Customer Service Associate

Peak Support Agero Roadside Assistance

Jun 2022 - Jun 2023 (1 year)

Assisted insurance clients by coordinating with tow/service providers for stranded policyholders and processed necessary vehicle documentation.

CA

Sales Representative / Customer Service

Cloudstaff Ice Enterprise / Arrivia

Jan 2021 - May 2022 (1 year 4 months)

Handled inbound calls for travel bookings, including hotels, flights, and car rentals, while offering account upgrades for enhanced benefits.

DI

Sales Agent

DH & Isaacs Inc.

Sep 2019 - Jun 2020 (9 months)

Performed outbound calls to pre-qualify customers for student loan forgiveness programs and created necessary subscription agreements.

Education

Degrees, certifications, and relevant coursework

Tarlac State University logoTU

Tarlac State University

Bachelor of Science, Information System

2010 - 2014

Completed a Bachelor of Science in Information System, focusing on the development and management of information systems and technology.

TS

Tarlac National High School

High School Diploma, General Studies

2009 - 2010

Completed secondary education with a focus on general studies, preparing for higher education.

CT

College of the Holy Spirit of Tarlac

Elementary Education, General Education

2006 - 2009

Completed primary education with a focus on foundational subjects, fostering a strong academic background.

CS

College of the Holy Spirit

Elementary Education, Elementary Education

2000 - 2006

Completed elementary education, developing basic skills in literacy, numeracy, and social studies.

Tech stack

Software and tools used professionally

Interested in hiring Nicole Andrei?

You can contact Nicole Andrei and 90k+ other talented remote workers on Himalayas.

Message Nicole Andrei

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Nicole Andrei Versosa - Sales Representative / Appointment Setter - Byrd International LLC | Himalayas