Charles SeeCS
Open to opportunities

Charles See

@charlessee

Dedicated customer service representative with strong communication skills.

Philippines

What I'm looking for

I am looking for a role that allows me to leverage my customer service skills while providing opportunities for professional growth and learning.

I am an independent and responsible individual, always open to new ideas and eager to learn. My experience as a Customer Service Representative at Concentrix and Everise has honed my interpersonal skills, making me detail-oriented and team-oriented. I pride myself on my ability to communicate effectively, both in writing and verbally, which has been essential in my roles supporting clients in various industries, including automotive and healthcare.

Throughout my career, I have demonstrated a strong commitment to my tasks and a flexible approach to unexpected situations. My technical support experience with companies like General Motors and Keeptruckin has equipped me with the skills to handle complex inquiries and provide solutions efficiently. I am also proficient in Microsoft Office applications, which enhances my ability to create aesthetic presentations and manage data effectively.

Experience

Work history, roles, and key accomplishments

EV
Current

Technical Support Representative

Everise

Dec 2022 - Nov 2024 (1 year 11 months)

Delivered technical support for healthcare clients, ensuring customer satisfaction through effective communication and troubleshooting. Gained experience in handling complex technical issues and providing solutions.

CO

Customer Service Representative

Concentrix

Feb 2019 - Nov 2022 (3 years 9 months)

Provided exceptional customer service and support for various clients, including General Motors and Uber Eats. Developed strong communication skills and problem-solving abilities while handling inquiries and resolving issues.

Education

Degrees, certifications, and relevant coursework

PA

PATTS College of Aeronautics

Bachelor of Science, Avionics Technology

2014 - 2018

Studied Avionics Technology, focusing on various technical skills related to aircraft systems and management.

Tech stack

Software and tools used professionally

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Charles See - Technical Support Representative - Everise | Himalayas