Charles See
@charlessee
Dedicated customer service representative with strong communication skills.
What I'm looking for
I am an independent and responsible individual, always open to new ideas and eager to learn. My experience as a Customer Service Representative at Concentrix and Everise has honed my interpersonal skills, making me detail-oriented and team-oriented. I pride myself on my ability to communicate effectively, both in writing and verbally, which has been essential in my roles supporting clients in various industries, including automotive and healthcare.
Throughout my career, I have demonstrated a strong commitment to my tasks and a flexible approach to unexpected situations. My technical support experience with companies like General Motors and Keeptruckin has equipped me with the skills to handle complex inquiries and provide solutions efficiently. I am also proficient in Microsoft Office applications, which enhances my ability to create aesthetic presentations and manage data effectively.
Experience
Work history, roles, and key accomplishments
Technical Support Representative
Everise
Dec 2022 - Nov 2024 (1 year 11 months)
Delivered technical support for healthcare clients, ensuring customer satisfaction through effective communication and troubleshooting. Gained experience in handling complex technical issues and providing solutions.
Customer Service Representative
Concentrix
Feb 2019 - Nov 2022 (3 years 9 months)
Provided exceptional customer service and support for various clients, including General Motors and Uber Eats. Developed strong communication skills and problem-solving abilities while handling inquiries and resolving issues.
Education
Degrees, certifications, and relevant coursework
PATTS College of Aeronautics
Bachelor of Science, Avionics Technology
2014 - 2018
Studied Avionics Technology, focusing on various technical skills related to aircraft systems and management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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