Cheenee Maeve Lonzame

I’m a customer-focused, results-driven professional with strong experience in sales, customer service, appointment scheduling, and client relationship management. I enjoy communicating clearly, handling inquiries confidently, and keeping organized records in fast-paced environments.

At Rustans Coffee Starbucks Philippines (Oct 2024–Present), I assist customers, promote products, handle cash transactions, and maintain excellent customer relationships. I also support daily operations, up-sell beverages and food items, and help ensure high-quality service standards that contribute to sales growth.

Previously at Asurion Philippines (Hybrid, May 2022–Oct 2023), I handled inbound and outbound calls while maintaining high customer satisfaction scores. I processed claims, account updates, and service requests accurately in company systems, solving problems through strong communication and multitasking.

With a Bachelor of Arts in Political Science, I’ve built research, analytical, critical thinking, and communication strengths that translate into reliable customer support. I’m eager to apply my transferable sales and administrative skills to support real estate professionals through effective communication, coordination, and excellent customer service.